Casualty Adjuster – Auto Insurance

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🌽 Illinois, Ohio, +3 more states – Remote

🌽 Illinois – Remote 🏈 Ohio – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $70k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

👻 Ghost score 0%

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American Freedom Insurance Company

WebsiteLinkedInAll Job Openings

51 - 200 employees

🚘 Automotive

🛡️ Insurance

💸 Finance

Automotive • Insurance • Finance

American Freedom Insurance Company is a regional property & casualty insurer offering mandatory minimum limit auto insurance and related coverages through brokers and producers across several U. S. states. The company emphasizes customer service, claims handling, and long-term financial stability, holding an A+ (Superior) rating from A. M. Best. It serves individual consumers while partnering with agents and brokers for distribution and provides online services such as payments, claims reporting, and downloadable forms.

📋 Description

• Take full ownership of a diverse caseload of third-party automobile injury claims • Investigate, evaluate, negotiate, and resolve claims at all stages, including unrepresented, represented, early litigation, and time-sensitive policy limit demand cases • Comprehend and apply policy language provisions, conditions, and exclusions • Incorporate applicable state laws, judicial decisions, and regulations • Manage an inventory of casualty claim files • Identify high-risk matters, maintain follow-up, and take timely action to mitigate claim exposure • Draft coverage position letters, denials, and correspondence as needed • Manage claims for fair, efficient, and timely resolutions while minimizing indemnity, defense, and claim expenses • Collaborate across the claims department and mentor personnel on coverage and liability concepts • Identify process improvements to optimize business outcomes and increase efficiency • Respond to attorney, regulatory, producer, vendor, and consumer inquiries

🎯 Requirements

• Minimum 5 years auto insurance casualty claim experience • Bachelor’s degree preferred • Spanish Speaking a plus • Advanced knowledge and proven success in the resolution of complex, severe-injury claims • Non-standard auto insurance experience preferred but not required • Tennessee experience a plus • Proficient and effective negotiation skills on complex claims • Attention to detail producing high quality work product • Able to critically think and offer practical solutions • Strong coverage and liability analysis skills • Knowledge of state laws and regulations relative to claim practices • Ability to solve problems and find solutions expeditiously • Understand concepts of court processes • Ability and willingness to present interesting coverage and/or liability cases to management and other adjusters in the Casualty team • Excellent oral and written communication skills • Proficiency with technology, primarily Microsoft Office – Word and Excel

🏖️ Benefits

• 401K with up to a 6% company match • Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans • Dental and vision coverage • Access to telemedicine services • Monday-Friday, 8 am-5 pm CST • At Least 6 Paid Holidays • PTO that can be used for vacation, personal, or sick time • Separate personal days for sickness, family needs, appointments or personal matters • Employee recognition for work milestones • Paid training • State licensing reimbursement • Opportunities for advancement • Inclusive holiday events • Employee referral bonuses • Virtual team meetings