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Travel Consultant

🕒 September 15

🌐 United States, Canada – Remote

infoinfo

💵 $46.2k - $85.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

Where this job comes from

Posted on American Express Global Business Travel's careers page, not through a job board

First seen by Remote Rocketship September 15

Still open on American Express Global Business Travel's site. Checked 4 hours ago.

Logo of American Express Global Business Travel

American Express Global Business Travel

10,000+ employees

Founded 2014

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Advise and arrange travel for corporate business customers, including individuals and groups • Arrange and book domestic and international business travel across air, road, rail, and accommodations • Communicate with customers by telephone, messaging/chat, email, and/or back-office systems • Act as a trusted advisor by proactively providing travel advice and selling additional services • Adhere to clients' company travel policies • Work individually and collaboratively to meet business and account-specific goals • Meet customer satisfaction, call adherence, and service metrics • Provide high-touch, creative, timely travel solutions and outstanding travel service

🎯 Requirements

• Previous 5 years of experience in travel (preferably business travel) • Understanding of fares and ticketing rules for car, air, and hotel • GDS (Global Distribution System) experience in Sabre • Native GDS expertise in Sabre • Professional written and verbal communication • Attention to detail • Integrity and ability to safeguard personal traveler information • Strong understanding of the travel industry, including business travel, leisure travel, or airline reservation background • Ability to resolve customer issues quickly and independently • Teamwork and openness to feedback • Availability for day, evening, overnight, weekend, and holiday shifts • Ability to work in the United States or Canada, as indicated by the posting's eligible location field

🏖️ Benefits

• Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources to support you and your immediate family • Travel perks and weekly deals from major travel providers on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first • Global INclusion Groups • Reasonable accommodation for qualified individuals with disabilities

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