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VIP Travel Consultant – Evenings and Overnights

🔥 0 minutes ago

🌐 United States, Canada – Remote

infoinfo

💵 $46.2k - $85.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

Where this job comes from

Posted on American Express Global Business Travel's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of American Express Global Business Travel

American Express Global Business Travel

10,000+ employees

Founded 2014

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Advise and arrange travel for corporate business customers, both individuals and groups, in the US • Analyze and research travel options and proactively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel involving air, road, rail, and accommodations • Use Sabre, Apollo, or Amadeus Global Distribution Systems • Ensure compliance with customer travel policies, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Prevent fraudulent after-hours callers from booking trips by following security protocols • Collaborate with the team to coach, mentor, and provide constructive feedback to improve service levels

🎯 Requirements

• Passion for excellence in client service, including proactive anticipation of needs • Native GDS expertise in Sabre, Apollo, or Amadeus • 3+ years of corporate travel experience • Experience with fares, ticketing, car, hotel, air, and rail for domestic and international travel • Excellent professional written and verbal communication • Attention to detail • Integrity and ability to protect personal traveler information • Ability to resolve customer issues quickly and independently or with suppliers • Teamwork and openness to feedback

🏖️ Benefits

• Great shift premiums for alternative shifts • Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources for employees and immediate family • Travel perks and weekly deals on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first • Inclusive and collaborative culture • Career advancement opportunities • Reasonable accommodation for qualified individuals with disabilities

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