Client Engagement Director

Job not on LinkedIn

🕒 4 days ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $110k - $145k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Amplifire

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

💰 $5M Venture Round on 2016-03

Education • SaaS • Artificial Intelligence

Amplifire is an AI-powered adaptive learning platform that uses patented, brain-science-based methodology to detect and remediate what it calls "Confidently Held Misinformation. " It proactively instructs learners in real time, personalizing training to deliver measurable knowledge gains, verified competency, and reduced training time at enterprise scale. Customers include healthcare systems, life sciences organizations, professional services, and other enterprise workforces where high-stakes knowledge gaps have business and safety consequences.

📋 Description

• Support overall client strategy and success for a portfolio of Amplifire’s healthcare clients • Develop strong client relationships and understand client goals and objectives • Partner with clients to maximize value and impact from the Amplifire platform • Identify opportunities to expand client partnerships and increase revenue potential • Collaborate with Executive, Client Services, Sales, and other internal teams • Lead account strategy and planning for assigned clients • Execute account strategies to demonstrate success • Develop long-term relationships leading to new work and clinical outcomes/efficacy data • Support clients’ business, training, and clinical goals • Identify new opportunities and proactively present them to clients • Drive account growth, retention, renewals, and predictable growth patterns • Deliver quarterly and annual account strategy KPIs, including contract renewals, clinical outcomes, and new training offerings • Report to the General Manager

🎯 Requirements

• Bachelor’s degree from a four-year college • 7+ years of client management or client engagement experience • 7+ years of healthcare experience required, particularly in client engagement • Demonstrated success selling to executive-level roles in enterprise institutions, including Chief Learning Officers, Clinical Outcomes leaders, Nurse Educators, or hospital quality executives • Demonstrated revenue growth planning acumen and measurable retention and expansion results • Experience analyzing and using data for client objectives, including building or interpreting BI dashboards and reports such as MicroStrategy, Qlik, Salesforce, or HubSpot • Interest in public health and health outcomes in the hospital setting • Excellent verbal and written communications, presentation, and facilitation skills • Consultative, proactive approach to partnering with clients • Ability to adapt when client scope, timelines, or success metrics change mid-engagement • Clinical license, post-graduate degree, certification, and related healthcare industry experience are desired but not required

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