Senior Project Manager

🔥 2 minutes ago

🏈 Alabama, Arizona, +27 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🍑 Georgia – Remote

💵 $120k - $135k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

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Amplix

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

🤝 B2B

🏢 Enterprise

Consulting • B2B • Enterprise

Amplix is a technology advisory and managed services firm that helps organizations plan, procure, implement, and operate enterprise technology. They offer end-to-end services across the technology life cycle—strategy, evaluation & procurement, implementation, and managed services (branded Amplix Care)—and focus on domains such as customer experience (CX), artificial intelligence, network & infrastructure, unified communications, cloud solutions, security, business applications, and mobility. Amplix serves a range of industries including financial services, healthcare, retail, hospitality, manufacturing, construction, technology/SaaS/utilities, and state & local education (SLED). They have specialized capabilities for contact-center platforms (Genesys, Zoom, Five9, RingCentral, NICE CXone), emphasize cost optimization and vendor/contract management, and have pursued growth via acquisitions and security certifications (e. g. , SOC 2 Type II).

📋 Description

• Drive enterprise-level UCaaS/CCaaS initiatives aligned with business goals • Coordinate IT, vendors, and business units on goals, timelines, and deliverables • Track KPIs, generate status reports, and present updates to executive leadership • Advise senior leadership by translating technical capabilities into business value • Identify risks, manage scope changes, and implement mitigation strategies • Establish project governance frameworks and deliver executive briefings and performance dashboards • Mentor junior project managers and cross-functional teams • Develop project plans, timelines, and resource allocations for enterprise UCaaS/CCaaS implementations, upgrades, and migrations • Coordinate third-party providers including RingCentral, Genesys, Zoom, and NICE, ensuring SLA adherence • Gather business requirements and translate them into scalable, compliant communication solutions • Lead technical teams through system configuration, testing, and integration with CRM, ERP, and other enterprise platforms

🎯 Requirements

• 8+ years of project/program management experience • 4+ years of experience in UCaaS/CCaaS environments at enterprise scale • Bachelor's degree in computer science, IT, or Engineering preferred • PMP, PgMP, Agile/Scrum Master, or equivalent senior-level project management credentials preferred • Deep understanding of cloud communications, SIP, VoIP, IVR, omnichannel routing, and enterprise platform integrations • Experience with Salesforce, ServiceNow, or Dynamics integrations • Ability to influence C-level stakeholders and manage cross-functional teams • Understanding of call routing, CRM integrations, and network infrastructure • Familiarity with Wrike, Asana, MS Project, Zoom, Teams, or Slack • Excellent communication, leadership, and stakeholder management skills

🏖️ Benefits

• Discretionary bonus or sales commission may be offered at the company's discretion • Remote employees across the country • Career growth opportunities

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