Collector, CBO

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AMSURG

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🏢 Enterprise

Healthcare • B2B • Enterprise

AMSURG is the nationally recognized leader in the strategic and operational management of ambulatory surgery centers (ASCs), providing high-quality, high-value same-day surgical services and a superior patient experience. The company partners with physician groups and health systems to form joint ventures and manages ASC operations, including anesthesia services and specialty centers for gastrointestinal, ophthalmology and orthopedic procedures. AMSURG emphasizes quality, consensus management with physician partners, and scalable operational expertise across the U. S.

📋 Description

• Follow up on outstanding claims and appeals • Work escalation views • Review Vendor Clarification logs • Provide employee and vendor training • Act as a knowledge resource for team members • Work Claim Acknowledgment Rejections, Claim Edits, and Charge Corrections • Phone patients for payments or payment arrangements • Print and re-file claims as needed • Work correspondence daily • Maintain continuing education, training, and industry career development • Exceed productivity standards outlined by the business line • Answer incoming calls from patients, insurance companies, and physician offices • Research and audit patient accounts for further payments or adjustments • Work KAM reports as assigned • Become proficient in the accounts receivable collector queue within 30–60 days of employment • Work 40–50 accounts daily with at least 90% accuracy and meet department productivity standards • Calculate billing units and reimbursement amounts • Maintain confidentiality and comply with company policies, procedures, ethics requirements, and mandatory training • Report suspected or actual compliance, policy, harassment, or prohibited-activity violations • Obtain policy clarification through Compliance, Human Resources, or Legal resources when necessary • Support AMSURG’s values of excellence, collaboration, ethical responsibility, and engagement

🎯 Requirements

• High School graduate or equivalent • 3 to 5 years’ experience in a healthcare insurance receivables environment • Two–three years’ collection experience required • Working knowledge of CPT, ICD-9, and ASA codes • Strong mathematical, research, analysis, decision-making, and problem-solving skills • Strong data gathering and reporting skills • Working knowledge of medical terminology, insurance processing guidelines, and laws • Advanced understanding of commercial, Medicare, and Medicaid payers • Working knowledge of TWCC guidelines and laws and commercial managed care insurance • Strong interpersonal, verbal, and written communication skills • Ability to work with physicians, external customers, hospital staff, co-workers, and senior leadership • Ability to work independently with limited supervision • Advanced understanding of claim needs and billing activities, including billing edit evaluation/correction, claim transmission, rejections, and other claim functions • Microsoft Office Suite proficiency • Working knowledge of PC applications, MS Office, Word, and Excel • Ability to maintain strict confidentiality and follow company policies and procedures

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Healthcare FSA • Dependent Care FSA • Limited Healthcare FSA • Transportation and Parking FSAs • HSA • Matching 401(k) plan • Paid Time Off • 9 observed holidays • Paid family leave • 20–25 days of PTO per calendar year • Training and professional growth opportunities • Recognition opportunities • Remote work schedule