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Bilingual Client Experience Associate

Job not on LinkedIn

🔥 1 minute ago

🌵 Arizona, Florida, +10 more states – Remote

infoinfo

💵 $16 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on AnywhereWorks's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of AnywhereWorks

AnywhereWorks

1001 - 5000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

AnywhereWorks is a forward-thinking company that champions the concept that work is defined by what you do rather than where you do it. They provide tools designed to enhance collaboration, communication, and connection among teams, recognizing that talent can be sourced globally without geographic limitations. AnywhereWorks emphasizes the environmental benefits of remote work by reducing commuting and fostering a sustainable future, while also promoting diversity and inclusivity within teams. Their offerings cater to the modern workforce, helping businesses embrace a more flexible and effective way of operating.

📋 Description

• Answer inbound calls for clients' businesses from home • Capture leads, take orders, schedule appointments, and send messages to clients • Handle standard answering, Active Response outbound calls, live chat, relay calls, appointment setting, and legal intake calls • Complete paid training followed by 8–12 weeks of Learning & Development with live calls and ongoing support • Maintain call quality, accuracy, ready percentage, and after-call work-time performance • Choose weekly shifts according to performance tier • Work reliably under a points-based attendance system

🎯 Requirements

• Position only available to residents of Florida, Georgia, South Carolina, North Carolina, Virginia, Texas, Utah, Idaho, Tennessee, Missouri, Ohio, or Arizona • Fluent in reading, writing, and speaking both English and Spanish • Excellent verbal and written communication in English and Spanish • Warm, upbeat tone and genuine interest in helping people • Good listener who stays calm and efficient under pressure • Dependable and punctual for every scheduled shift • Strong computer skills • Typing speed of at least 30 WPM • Growth mindset and eagerness to learn new call types and tools • Computer and internet connection must meet system and internet requirements before starting • Ability to work 40 hours per week, including at least 8 hours every Friday and Saturday during the first 8–12 weeks after training • Flexibility to work scheduled shifts between 5:00 am and 8:00 pm Pacific Time • Must pass a background check after receiving a conditional offer

🏖️ Benefits

• 2 weeks of paid training • Medical, dental, vision, EAP, and PTO benefits starting after 60 days • 401(k) with matching after one year of employment • Bring Your Own Device policy

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