Global Logistics Specialist – Bilingual, Spanish

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $71k - $72k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

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iHerb

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

🛒 Retail

🧘 Wellness

eCommerce • Retail • Wellness

iHerb is an online retailer founded in 1996 that provides a curated selection of health and wellness products to consumers worldwide. The company focuses on vitamins, natural supplements and remedies, sports nutrition, natural and dry foods, and environmentally friendly goods, with a mission to make health and wellness accessible, affordable, and convenient. iHerb operates as an e-commerce business with a retail focus and emphasizes customer experience and a values-driven company culture.

📋 Description

• Manage end-to-end daily operations for multiple international outbound shipping lanes, with accountability from origin to destination • Configure and maintain shipping service rules and parameters using internal logistics systems • Track, monitor, and evaluate carrier KPIs against service-level agreements • Develop and apply expertise in Latin American logistics markets, trade regulations, customs clearance procedures, and cultural nuances • Ensure compliance with local and international trade laws, resolve shipping barriers, and escalate complex issues • Research and recommend new international carriers and local logistics providers, supporting partner onboarding • Analyze logistics workflows, carrier networks, and transit data to identify bottlenecks and recommend cost and speed improvements • Support continuous improvement initiatives for outbound shipping performance • Provide bilingual support for internal and external business communications • Translate official documents and provide live support during corporate meetings with regional partners and vendors

🎯 Requirements

• Full proficiency to speak, read, and write fluently in both English and Spanish • Active listening skills and strong interpersonal capabilities for cross-functional collaboration • High degree of accuracy and meticulous attention to detail, with demonstrated accountability for assigned shipping lanes and project deliverables • High adaptability, flexibility, self-starter initiative, and strong stress tolerance in a dynamic environment • Excellent organizational skills and ability to multi-task and manage competing priorities • Fully computer literate • Strong proficiency in Microsoft Office (Word, Excel, PowerPoint) • Strong proficiency in Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Meet) • Minimum of two (2) years of related experience in international logistics, freight forwarding, customs clearance, or supply chain operations • Bachelor's Degree in Business, Logistics, Supply Chain Management, or a related field preferred, or a combination of education and equivalent work experience • Ability to identify, troubleshoot, and resolve problems quickly using sound judgment, poise, and diplomacy • Ability to determine when to escalate issues in a timely manner • Ability to work extended hours as required to support international shipping lanes and meet operational demands

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