Client Director

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 12%

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APEXIT

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2000

💼 Consulting

🏢 Enterprise

🤝 B2B

Consulting • Enterprise • B2B

APEXIT is a global IT consulting and professional services firm that provides strategic consulting, implementations, managed services, and custom development to help organizations transform customer, employee, citizen, and student experiences. Their service offerings span CRM and customer experience (social, marketing, sales, CPQ, e-commerce, subscription, content management, customer service, field service, chatbots), HR and workforce management (payroll, benefits, recruiting, onboarding, learning, time & labor), finance and ERP functions (general ledger, payables/receivables, cash management, reporting, planning), supply chain and product lifecycle (inventory, manufacturing, maintenance, order management, procurement), middleware/integration, business intelligence, UI/UX, cloud migrations, master data management, and IoT-related development. Based in Minneapolis, they position themselves as a trusted advisor delivering transparency across strategic planning, implementations, managed services, and custom platform work.

📋 Description

• Own the sales strategy and revenue growth for Oracle Managed Services • Develop and execute a pipeline of new managed services opportunities across existing and prospective clients • Transition Oracle implementation clients into recurring managed services relationships • Develop new business through prospecting, executive networking, Oracle relationships, partners, referrals, and account expansion • Lead the full managed services sales cycle from opportunity identification through close • Develop business cases for outsourcing Oracle application support, optimization, administration, enhancements, and continuous improvement • Identify cross-sell and upsell opportunities across Oracle HCM, ERP, SCM, CX, EPM, integrations, reporting, security, and related services • Develop recurring revenue opportunities while maintaining margins and commercial discipline • Build executive relationships with current and prospective clients • Design and build Apex IT's Oracle Managed Services organization and operating model • Define service portfolios, packages, pricing models, service tiers, scope definitions, and delivery models • Establish scalable processes for onboarding, governance, escalation management, resource management, and client success • Determine the appropriate blend of US, India, Colombia, and other global resources • Establish and improve the Managed Services value proposition and go-to-market messaging • Serve as executive point of contact for strategic Managed Services clients • Conduct executive business reviews and assess client needs, satisfaction, service performance, and future opportunities • Develop account growth strategies and identify additional consulting, optimization, implementation, and advisory opportunities • Partner with Sales, Solution Architects, Practice Leaders, and Delivery leadership on proposals and solutions • Lead discovery sessions and executive presentations • Participate in RFPs, RFIs, SOW development, proposals, pricing discussions, and contract negotiations • Coordinate Sales-to-Delivery transition and maintain commercial accountability throughout the client lifecycle • Develop relationships with Oracle sales, alliances, and partner organizations • Participate in Oracle events, conferences, partner activities, and industry networking • Monitor Oracle product and market developments for new offerings and revenue opportunities • Report on pipeline, bookings, revenue, recurring revenue, account growth, forecasts, and sales performance • Participate in interviewing and selection of key Managed Services personnel • Help establish career paths, competency requirements, and organizational structure • Mentor and develop client-facing sales and account management resources • Assign duties, oversee project-staff workflow, and may conduct performance evaluations

🎯 Requirements

• 10+ years of experience in technology consulting, professional services, managed services, or enterprise technology • Demonstrated experience building, launching, or scaling a Managed Services organization or practice • Proven success selling technology consulting, application management, managed services, or recurring professional services • Demonstrated track record of meeting or exceeding sales and revenue objectives • Experience developing and closing complex enterprise consulting engagements • Experience working with C-level and senior executive stakeholders • Strong understanding of recurring revenue and managed services business models • Experience developing service offerings, pricing models, staffing models, and go-to-market strategies • Strong understanding of professional services economics, including revenue, utilization, staffing, pricing, and margin • Experience with Oracle Cloud applications strongly preferred • Experience with Oracle HCM, ERP, SCM, CX, EPM, or related Oracle technologies preferred • Experience working directly with Oracle or within the Oracle partner ecosystem preferred • Bachelor's degree or equivalent professional experience

🏖️ Benefits

• Comprehensive Medical Insurance (Preferred Provider Organization (PPO) High Deductible or Copay plans) with Wellness Program and Teledoc • Health Savings Account (HSA) • Medical Flexible Spending Accounts (FSA) – Full and Limited Purpose • Dental Insurance Options • Vision Insurance Options • Critical Illness Insurance • Accident insurance • Hospital Indemnity Insurance • Profit-Sharing Program • 401(k) Program (available after eligibility period) • Travel Incentive • Employer-Paid Life and Accidental Death & Dismemberment Insurance • Employer-Paid Short-Term Disability • Employer-Paid Long-Term Disability • Dependent Care Flexible Spending Account (FSA) • Bi-Weekly Pay via Direct Deposit • Employee Discount Marketplace • Life Insurance • Pre-Paid Legal • Pet Insurance • Paid Time Off, Paid Sick Leave, Paid Holidays • Flexible Scheduling • Remote Work • Learning and Development Activities • Employee Assistance Program