Senior Director, Business Analytics

🔥 3 minutes ago

🏄 California, Colorado, +5 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote

💵 $160.5k - $236.2k / year

⏰ Full Time

🟠 Senior

👔 Director

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👻 Ghost score 0%

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Wiley

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📚 Education

🔬 Science

Education • Science

Wiley is a global publishing and information services company that connects researchers, educators, students, and professionals through scholarly journals, books, digital content, and learning platforms. It operates Wiley Online Library with thousands of journals, reference works, and books, provides textbooks and courseware (including rental and digital access), and offers publishing, research support, and AI-enabled tools and services for academic institutions, R&D teams, societies, and corporations. Wiley advances research discovery and professional learning by combining trusted content with technology platforms, licensing, and development services.

📋 Description

• Define and own the Wiley Research analytics strategy, priorities, roadmap, and alignment with executive strategic priorities • Deliver advanced commercial analysis identifying growth opportunities, retention risks, and underperformance • Build the Research analytics function and activate, recruit, and develop analytical talent • Lead competitive intelligence and market analysis using external data, industry trends, and internal commercial performance data • Translate complex analytical findings into concise narratives for executives and board-level stakeholders • Evolve and standardize the Research KPI framework • Develop and maintain executive dashboards and performance reporting across regions, teams, products, and customer segments • Deliver scenario modelling, competitive benchmarking, and quantitative analysis for commercial strategy • Drive adoption of data-driven commercial decision-making throughout Research • Ensure globally consistent definitions, metrics, and performance standards • Drive commercial data governance, data quality, reporting integrity, and a trusted commercial single source of truth • Identify fragmented or duplicated data sources and establish data ownership standards • Partner with Business Analytics & Operations, Enablement, Technology & Operations, and Finance on data infrastructure, revenue reporting, forecasting, and performance measurement • Drive reporting workflow efficiency, automation, and self-service reporting • Collaborate with Publishing, Marketing, Sales, Product, and Strategy teams on cross-functional commercial insights • Advise Research and Executive Leadership on commercial trends, strategic opportunities, and operational risks • Build partnerships with data-generating teams to access and validate siloed data • Represent analytics in Research leadership forums • Mentor and develop analytical talent and build a community of practice

🎯 Requirements

• 12+ years of progressive experience in commercial analytics, business analytics, strategy, or business intelligence • Track record of building decision-support functions and influencing senior commercial leadership • Experience leading or building a commercial analytics function • Experience establishing KPI frameworks and developing executive dashboards • Experience building or significantly elevating an analytics function in a complex organizational environment • Deep expertise in commercial performance measurement, KPI design, and competitive intelligence • Experience translating analytical output into executive decision-making • Experience partnering with Finance on revenue reporting and forecasting methodologies • Financial modelling, revenue analysis, and business scenario planning experience • Experience navigating distributed data ownership and driving data governance improvements without formal authority • Exceptional communication and executive presence • Ability to produce board-quality commercial insights and adapt analytical narratives to senior audiences • Ability to influence and align senior stakeholders across functions without direct authority • Proficiency with analytics and reporting tools such as Salesforce, Gainsight, BigQuery, Power BI, or equivalent • High tolerance for ambiguity and bias toward action • Experience working across multiple geographies and time zones in a global enterprise • Preferred: experience in scholarly or academic publishing, information services, media, or technology undergoing digital transformation • Preferred: familiarity with open access, society publishing models, or research information ecosystems • Preferred: experience with AI-augmented analytics tools • Preferred: experience building an analytics function without prior data infrastructure

🏖️ Benefits

• Meeting-free Friday afternoons • Professional development opportunities • Robust employee programming supporting community, learning, and growth • Comprehensive benefits package • Reasonable accommodation for applicants and employees with disabilities • Internal mobility opportunities