Account Manager

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AppearOnAI

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Artificial Intelligence • SaaS • B2B

AppearOnAI is an AI visibility optimization platform that analyzes how AI assistants (ChatGPT, Claude, Perplexity, Gemini, Grok, etc. ) perceive and recommend brands. It provides businesses and agencies with an actionable roadmap — including content optimizations, structured data, competitor analysis, and monitoring — to improve citation coverage and recommendation rankings across major AI models. The service is delivered as a SaaS product offering automated audits, tailored content templates, real-time tracking, and implementation guidance to help companies increase AI-driven traffic and conversions.

📋 Description

• Own a portfolio of accounts from day one: onboarding, activation, and ongoing success. • Run structured quarterly business reviews that connect Appear's data to each client's commercial outcomes. • Identify expansion opportunities within existing accounts. • Manage renewals proactively. • Be the voice of the customer internally. • Use AI natively for account research, QBR prep, renewal forecasting, and follow-up.

🎯 Requirements

• 2+ years in an account management, customer success, or renewal-owning role in B2B SaaS. • Comfortable with commercial conversations. • Strong at asking the right questions in client meetings. • Genuinely curious about AI and how it's changing search. • Organised and proactive: you manage your book of business systematically. • Fluent in English. • Spanish or other European languages are a plus for our client base. • Nice to have Background in SEO, content marketing, or digital agency work. • Experience managing accounts across legal, healthcare, financial services, or professional services verticals. • Familiarity with HubSpot, GoHighLevel, Salesforce, or similar CRM for account tracking and renewal management. • You've been an early CS or AM hire before and understand what it means to build the function as you run it.