Senior Product Manager – Internal AI & Automation

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Apptegy

201 - 500 employees

Founded 2013

📚 Education

☁️ SaaS

💰 $13.2M Venture Round - Apptegy on 2019-03

Education • SaaS

Apptegy is an all-in-one communications platform for K–12 school districts that centralizes and streamlines district and school communications. The platform provides a content management system and drag-and-drop website builder, district-branded mobile apps, mass notifications and alerts, secure two-way messaging, automated translation, newsletters and social publishing, ADA compliance tools, and hands-on client support and training. Apptegy emphasizes brand consistency, community engagement, and thought leadership (SchoolCEO content) to help districts build trust and connect with families; the company states over 5,273 districts use its platform.

📋 Description

• Run rapid discovery across operational teams to identify high-value, repeatable workflows where AI can drive step-change improvements • Own V1 end-to-end using LLM APIs, no-code, and low-code tools; validate prototypes with real users and prove value before scaling • Partner with the AI Ops Engineer to turn prototypes into reliable, maintainable, production-grade tools • Understand internal teams' workflows, identify friction, and build tools that become part of daily work • Redesign workflows from first principles around AI capabilities • Ship rollout plans and usage playbooks for launched tools • Define success metrics and own adoption within user teams • Maintain a prioritized backlog of automation opportunities and communicate priorities to leadership • Stay current on AI and automation tools, models, and patterns • Partner with the VP of Product and Chief Product and Technology Officer to shape the internal AI product portfolio and function

🎯 Requirements

• 5–10 years of product management experience • Track record of building products and driving measurable outcomes • Systems-thinking approach to understanding operational workflows and user needs • Hands-on experience with AI agents, prompts, documents, tools, and delegation • Strong intuition for LLM prompting, agent delegation, evaluation, accuracy, reliability, tone, and trust • Experience building AI tools, automation workflows, or internal tools • Technical fluency to independently build V1s • Comfort with LLM APIs, agent frameworks, and workflow automation tools • Strong cross-functional stakeholder skills • Experience deploying AI agents in operational contexts • Familiarity with tools such as Gong, Intercom, Salesforce, or Glean • Comfort with Claude or OpenAI APIs, n8n, Glean or Snowflake • Experience redesigning human workflows around AI • Familiarity with B2B SaaS operations and efficiency levers at scale

🏖️ Benefits

• Comprehensive medical, dental, vision, and life insurance coverage • Retirement 401(k) with employer match • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs) • Mental Health Reimbursement • Unlimited paid time off, including seasonal (December) company-wide time off • Paid parental and medical leave • Private medical insurance for you and your dependents • Life insurance • 15 days Aguinaldo • Vales de Despensa • Fondo de Ahorro • Caja de Ahorro • Flexible paid time off policy • Paid travel to/from Little Rock, Arkansas for Onboarding • Exceptional mentorship and resources to grow your career

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