Clinical Quality – Training Specialist

🔥 13 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $75k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

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aptihealth

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

💰 $50M Series B on 2021-11

Healthcare • Healthcare Insurance • Wellness

aptihealth is a healthcare company focused on transforming behavioral healthcare by providing integrated access to personalized mental health services. Partnering with health plans and systems, aptihealth delivers comprehensive care for children, adolescents, and adults with varying levels of mental health needs, from mild symptoms to severe and persistent mental illnesses. With convenient video therapy, medication management, and 24/7 support, aptihealth offers a fast track to mental health recovery for its members, ensuring they receive proactive and coordinated care.

📋 Description

• Facilitate onboarding and training for newly hired clinical providers. • Conduct training on clinical policies and procedures, documentation standards, EHR workflows, risk management, and evidence-based care practices. • Develop and maintain training materials, reference guides, and educational resources. • Provide ongoing coaching and support to clinicians during onboarding and early employment. • Partner with clinical leadership to identify training needs and implement targeted learning initiatives. • Conduct clinical chart audits to assess documentation quality, regulatory compliance, and adherence to organizational standards. • Identify trends, risks, and opportunities for improvement through quality reviews and audit findings. • Provide feedback and recommendations to support provider development and performance improvement. • Participate in quality improvement initiatives focused on clinical performance, documentation quality, compliance, and patient outcomes. • Serve as a clinical resource regarding documentation, treatment planning, clinical workflows, and evidence-based interventions. • Support organizational audit readiness and clinical policy and procedure development. • Maintain a reduced patient caseload and provide behavioral health services consistent with organizational and regulatory standards. • Track and report quality assurance findings, training participation, and compliance trends. • Participate in departmental initiatives and special projects related to clinical operations, provider development, and quality improvement.

🎯 Requirements

• Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field. • Active and unrestricted independent clinical license (e.g., LCSW, LMHC, LPC, LMFT, Psychologist, or applicable equivalent). • Minimum of 3–5 years of post-licensure clinical experience. • Experience providing psychotherapy and behavioral health services. • Strong knowledge of clinical documentation standards, evidence-based practices, and behavioral health regulatory requirements. • Excellent written and verbal communication, training, facilitation, and presentation skills. • Strong organizational, analytical, and problem-solving abilities. • Ability to effectively balance clinical, training, quality, and administrative responsibilities. • Ability to work a full-time schedule of 9:00 a.m.–5:00 p.m. Eastern Time. • Preferred: Experience with provider onboarding, clinical training, supervision, coaching, or professional development. • Preferred: Experience conducting clinical chart audits, quality assurance reviews, or compliance monitoring. • Preferred: Experience developing clinical training materials and educational resources. • Preferred: Experience working in a telehealth or telebehavioral health environment. • Preferred: Knowledge of value-based care and clinical quality measurement programs. • Preferred: Experience supporting quality or performance improvement initiatives.

🏖️ Benefits

• Comprehensive Medical, Dental, and Vision plans available • Paid Time Off, Sick Time, and Paid Company Holidays • 401(k) Retirement Savings Program with 2% company match • Voluntary Life Insurance • Employee Assistance Program (EAP) • Annual business-related expense stipend • Competitive salary • Work-from-home flexibility