Functional and Process Improvement Lead, VHA Specialty Care Support

Job not on LinkedIn

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Aptive Resources

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

🎖️ Defense

📦 Logistics

📣 Marketing

Defense • Logistics • Marketing

Aptive Resources is a management consulting firm based in Alexandria, Virginia, specializing in providing innovative solutions to federal government agencies, particularly in veteran and civilian health sectors. With a strong focus on performance optimization, human capital, and data analytics, Aptive aims to improve the quality and accessibility of health care services for veterans and the general public. The company utilizes technology and human-centered services to bridge divides and enhance public service delivery for multiple agencies, including Veterans Affairs, Defense, and others.

📋 Description

• Conduct functional assessments of current-state functions, roles, responsibilities, and workflows across SCPO programs, projects, and initiatives • Facilitate process mapping and discovery sessions • Evaluate administrative, business, and operational workflows • Develop recommendations to eliminate inefficiencies, reduce redundancy, and improve alignment between operational requirements and mission objectives • Partner with SCPO program leads, clinical service line owners, and cross-functional stakeholders to translate improvement opportunities into actionable, sustainable solutions • Develop and maintain process documentation, policies, standard operating procedures, templates, and standard work • Leverage Microsoft SharePoint and Power Platform tools to design digital trackers, automated workflows, and performance dashboards • Support centralized SharePoint workspaces and knowledge repositories • Promote adoption of standardized practices across teams • Prepare briefings, presentations, and program artifacts communicating process improvement findings and recommendations to Government leadership

🎯 Requirements

• Bachelor's degree in Business, Public Administration, Public Health, Healthcare Administration, or related field • 4+ years of experience supporting process improvement, business process reengineering, operations management, or program analysis • Experience supporting process improvement preferably in a federal agency or healthcare setting • Experience conducting functional assessments, process/workflow mapping, current versus future state analyses, and developing improvement recommendations, templates, tools, and standard work • Proficiency in Microsoft Office Suite, SharePoint, and Power Platform applications • Strong analytical, organizational, and communication skills • Ability to work independently and across a wide variety of technical and non-technical teams • Experience supporting VA/VHA and/or other federal health agencies preferred • Experience analyzing and redesigning administrative, business, and operations management processes preferred • Experience leveraging SharePoint, Power Automate, and Power BI to develop automated workflows, digital trackers, and performance dashboards preferred • Experience developing centralized SharePoint workspaces and knowledge repositories preferred • Lean Six Sigma Green/Black Belt or other project or change management certification strongly preferred

🏖️ Benefits

• Equal opportunity employer • Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply