ServiceNow Developer – Analytics/Reporting Specialist

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 ServiceNow

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Aptive Resources

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

🏛️ Government

Healthcare • Government • Consulting

Aptive Resources is a management consulting firm based in Alexandria, Virginia, specializing in providing innovative solutions to federal government agencies, particularly in veteran and civilian health sectors. With a strong focus on performance optimization, human capital, and data analytics, Aptive aims to improve the quality and accessibility of health care services for veterans and the general public. The company utilizes technology and human-centered services to bridge divides and enhance public service delivery for multiple agencies, including Veterans Affairs, Defense, and others.

📋 Description

• Lead technical development and configuration of the ServiceNow MVP for the Single-Pathway Issue-Resolution platform • Design, build, and maintain ServiceNow applications and workflows • Own ServiceNow-native analytics and reporting as a primary responsibility • Configure and support Performance Analytics data sources and indicators • Translate stakeholder reporting questions into actionable ServiceNow metrics • Collaborate with cross-functional teams using Agile Scrum • Use Jira to manage user stories, track tasks, and update development progress • Contribute to test case development and support User Acceptance Testing

🎯 Requirements

• 3-5 years of hands-on ServiceNow development experience • Strong proficiency in both Service Portal and core platform ServiceNow development • Hands-on experience building reports, dashboards, and Performance Analytics solutions directly in ServiceNow • Ability to perform the combined development and analytics/reporting role • Experience working in regulated IT environments, ideally within federal healthcare or the VA OIT system • U.S. Citizenship and ability to obtain a Public Trust clearance.

🏖️ Benefits

• Health insurance • Paid time off • Professional development opportunities