Associate Renewals Manager

🔥 12 hours ago

🍂 Massachusetts – Remote

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💵 $53k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 0%

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Logo of Aras Corporation

Aras Corporation

501 - 1000 employees

Founded 2000

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Aras Corporation is a software company specializing in Product Lifecycle Management (PLM) and digital transformation solutions. It offers the Aras Innovator platform, a low-code development environment that supports digital thread, interoperability, and supplier collaboration across industries such as aerospace, automotive, and high tech. Aras focuses on enhancing product quality, compliance management, and sustainable product design. The company's solutions enable rapid application development, improve production timelines, and support enterprise engineering management systems. Aras is dedicated to providing innovative and adaptable PLM platforms for managing complex product lifecycles efficiently.

📋 Description

• Execute renewal planning activities with Account Executives and Project Managers • Track renewal risks and key account updates in CRM, escalating concerns as needed • Coordinate cross-functional activities supporting successful renewals • Develop working knowledge of customer contracts, subscription agreements, pricing terms, and renewal requirements • Prepare and deliver renewal quotes and proposals for assigned accounts • Process contract amendments, true-ups, and other renewal-related transactions • Support pricing and contract discussions with senior team members • Ensure renewals are completed accurately and on time • Maintain accurate opportunity, forecast, and renewal records in CRM and related systems • Partner with Sales, Finance, Legal, and Professional Services to resolve renewal-related issues • Serve as a point of contact for customer renewal inquiries • Connect customers with training, webinars, events, licensing support, and escalation channels • Build positive customer relationships and help ensure customers receive value from products and services • Manage a portfolio of renewal opportunities and support retention goals • Identify renewal risks and growth opportunities and communicate them to stakeholders • Monitor renewal progress and drive activities supporting customer retention and recurring revenue

🎯 Requirements

• Bachelor’s degree in business, engineering or other fields • Experienced with Microsoft Excel for financial reporting and analysis • Well versed in Microsoft Office suite • Proven track record of success in managing a high-volume portfolio of accounts • Business acumen and ability to analyze data to address customer situations • Strong communication and follow up skills • Self-motivated, goal and detail oriented, persistent and dependable • Ability to establish relationships and work in a team environment • Proven experience with customer contracts, understanding terms & conditions and identifying potential issues • Experience or understanding of Customer Success industry practices & principles (preferred) • Experience with enterprise software, PLM or other engineering software (preferred)

🏖️ Benefits

• Bonus eligible • Flexible paid time off • Company-paid holidays • Dedicated Global Wellness Day • 401(k) plan with company match • Medical, dental, and vision insurance with high premium contributions and deductible reimbursement • Company-paid life insurance • Short- and long-term disability coverage

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