Product Owner

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Arbiter

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1984

📚 Education

⚽ Sports

☁️ SaaS

💰 Debt financing on 2020-03

Education • Sports • SaaS

Arbiter is a connected software platform for K–12 sports and activities that centralizes registration, rostering, event and game scheduling, facilities management, official assignment, eligibility tracking, payments (Arbiter Pay), and communications in one system. The company supports schools, assigners, associations, and governing bodies with tools to reduce manual work, enforce compliance and eligibility rules, process secure online payments and 1099s, run background checks, and provide reporting and visibility across districts and statewide organizations. Arbiter emphasizes time savings for administrators and athletic staff and has served the K–12 and officiating ecosystem for over 40 years.

📋 Description

• Create, maintain, and prioritize the product backlog according to customer value, business impact, and strategic objectives • Leverage AI tools to accelerate backlog refinement, requirements creation, customer research synthesis, acceptance criteria definition, and team communication • Lead the development team in executing roadmap priorities and achieving sprint and release goals • Forecast release dates, communicate progress, and proactively manage risks and dependencies • Resolve impediments impacting successful completion of team objectives • Prioritize and coordinate resolution of defects impacting customer experience • Ensure the team has a healthy backlog and clear priorities • Serve as the primary point of contact for product-related questions from development, support, implementation, and business stakeholders • Identify opportunities to improve team effectiveness through automation, AI-assisted workflows, and continuous improvement • Stay current on evolving customer needs, product practices, and emerging technologies

🎯 Requirements

• Outstanding communication, presentation, and leadership skills • Excellent organizational and time-management skills • Strong analytical and problem-solving abilities • Experience using data, analytics, and AI tools to support decision-making and execution • Ability to critically evaluate AI-generated outputs and apply sound judgment • Ability to balance customer needs, technical constraints, and business priorities • Strong collaboration skills and ability to work effectively across teams • 2+ years of experience as a Product Owner, Product Manager, Business Analyst, or similar role (preferred) • Experience working in SaaS software organizations (preferred) • Experience delivering products through iterative software development practices (preferred) • Experience using AI tools such as Microsoft Copilot, ChatGPT, Claude, Gemini, or similar platforms (preferred) • Demonstrated use of AI to improve product delivery, customer outcomes, or operational efficiency (preferred) • Experience supporting or delivering AI-enabled product capabilities (preferred) • Experience delivering customer-facing software products in a SaaS environment • Ability to build strong collaborative relationships across Product, Engineering, Design, Operations, and Customer Success • Curiosity and passion for learning new technologies and solving complex problems • Bias toward action, continuous improvement, and leveraging modern tools, including AI, to increase personal and team effectiveness