Senior Technical Account Manager

🕒 July 27

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 38%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aria Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🏢 Enterprise

📡 Telecommunications

SaaS • Enterprise • Telecommunications

Aria is an AI-native SaaS billing and monetization platform (Aria Billing Cloud) that simplifies complex subscription, usage-based, and consumption billing for enterprise customers. The platform provides real-time rating and charging via its Allegro charging engine, assistive and generative AI features (Aria Billie and Billie Connect) for productivity and personalization, and integrations with CRM and service platforms such as Salesforce and ServiceNow. Aria targets communications service providers, media & publishing, software/technology vendors, and organizations pursuing consumption-based monetization, offering a multi-tenant cloud solution for quoting, metering, invoicing, renewals, analytics, and revenue automation.

📋 Description

• Become the trusted advisor to key technical and business stakeholders • Develop a deep technical understanding of each customer’s implementation • Help customers achieve their business goals by delivering timely recommendations • Lead technical health reviews that result in documented improvement plans • Partner closely with teams to ensure customer challenges translate into improvements • Proactively monitor systems and tools to identify and mitigate risks

🎯 Requirements

• Minimum of 8 years of work experience in relevant roles • Demonstrated domain expertise in telco billing for B2B and/or B2C customers • Familiarity with REST APIs, webhooks, and enterprise integration patterns • Excellent communication skills with technical and business stakeholders • Ownership mentality with a proactive approach to resolving issues

🏖️ Benefits

• Competitive salaries and benefits • Attractive stock options • Flexible work arrangements