Technical Project Manager – MSP / IT Infrastructure

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🔥 3 hours ago

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Logo of Aris Search

Aris Search

1 - 10 employees

👥 HR Tech

💼 Consulting

HR Tech • Consulting

Aris Search is a recruitment agency that specializes in connecting people within the dynamic IT sectors. Established in 1967, the company has built a strong legacy of trust and reliability in the staffing and recruiting industry. Aris Search combines innovative solutions and a personalized approach to effectively match candidates with opportunities in IT Managed Services and IT Solutions Firms. Their commitment to transparent communication and industry expertise enhances the recruitment experience for both clients and candidates, adding significant value to their services.

📋 Description

• Own assigned IT projects from approved scope through planning, implementation, testing, documentation and final handoff • Translate scopes of work into detailed project plans with tasks, owners, dependencies, milestones, estimated effort and completion criteria • Manage multiple concurrent projects across different client environments • Lead infrastructure projects including server installations and upgrades, Active Directory migrations, Microsoft 365 implementations, Azure projects, virtualization projects, network upgrades, firewall deployments, workstation rollouts and disaster recovery initiatives • Coordinate technicians, engineers, vendors, client contacts and internal stakeholders throughout each project • Lead project kickoffs, technical working sessions, status meetings and completion reviews • Validate technical prerequisites including equipment, licensing, backups, access, documentation, maintenance windows and rollback plans • Track project scope, schedules, budgeted effort, dependencies, risks and resource requirements • Identify potential problems early and escalate technical or project-related blockers before they impact delivery • Provide hands-on technical implementation and troubleshooting when necessary • Perform structured testing and quality assurance before projects are considered complete • Maintain accurate technical and project documentation including configurations, diagrams, credentials, decisions, changes and test results • Ensure completed projects are handed off cleanly to ongoing support teams • Participate in post-project reviews and help improve project delivery processes • Travel to Southern California/Los Angeles County for initial training and approximately 1–2 company visits per year

🎯 Requirements

• 5+ years of experience working for a Managed Service Provider (MSP) • Significant experience leading multiple concurrent IT infrastructure projects across different client environments • Strong hands-on Windows Server administration experience, including server deployment and configuration • Strong Active Directory and Group Policy experience, including domain controller deployment and domain administration • Strong Microsoft Azure administration experience • Strong networking experience including routers, switches, VLANs and firewalls • Experience configuring and deploying firewalls • Experience with virtualization technologies including Hyper-V and/or VMware ESXi • Experience with Microsoft 365 environments and migrations • Ability to independently turn an approved scope of work into an organized, executable project plan • Strong understanding of project scheduling, resource coordination, risk management, change control, testing, documentation and operational handoff • Ability to coordinate technical resources without necessarily having direct supervisory authority • Strong troubleshooting skills and ability to make sound technical decisions during project implementation • Excellent written and verbal communication skills • Strong organizational and time-management skills • Ability to work independently with minimal oversight • Helpful but not required: HaloPSA, Kaseya, NinjaOne, Hudu or IT Glue • Must be willing and able to travel to Southern California/Los Angeles County for initial training and approximately 1–2 times per year thereafter

🏖️ Benefits

• Remote work • Very low employee turnover • Long-term client relationships • Mature processes, procedures and documentation • Dedicated 24/7/365 technical coverage, so this position is not the first responder for routine after-hours or holiday support incidents • Strong Help Desk and Support Desk teams • Significant autonomy and minimal micromanagement • Career development and advancement opportunities • Comprehensive benefits • Work-life balance • Professional development • Employee retention emphasis

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