Field Engineer I

🕒 June 17

🌪️ Oklahoma – Remote

🌪️ Oklahoma – Remote

💵 $45.5k - $84.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

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Aristocrat

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1953

🎮 Gaming

Gaming • Entertainment • Technology

Aristocrat is a global entertainment and gaming content creation company that specializes in delivering industry-leading casino games, mobile games, and online real money games. Headquartered in Sydney, Australia, Aristocrat operates across multiple segments including regulated land-based gaming, mobile games publishing, and regulated online Real Money Gaming. The company is driven by technology, creativity, and innovation, striving to bring joy to life through gaming while maintaining a strong focus on responsible gameplay and sustainability. Aristocrat serves millions of players worldwide, employing over 8,500 people united by a shared mission and values.

📋 Description

• Serve as the primary technical contact for assigned customer sites • Plan, coordinate, and complete software installations, upgrades, and hardware configurations • Troubleshoot technical issues related to software, firmware, and hardware • Develop and manage project plans, ensuring timely execution • Furnish post-installation aid to preserve system stability and customer happiness • Collaborate with collaborators to ensure adherence to all regulatory and operational requirements • Document processes and compose detailed reports to support continuous improvement • Manage multiple tasks independently in a fast-paced, evolving environment • Travel up to 75% to support client locations and project activities

🎯 Requirements

• Associate’s degree in Information Technology or a related field (or equivalent experience) • 2+ years of relevant technical experience • Strong knowledge of Windows and Linux server environments, virtualization, and networking concepts • Experience with database administration and enterprise networking technologies • Familiarity with clustered servers, containers (e.g., Kubernetes), and SAN environments is a plus • Proficiency in Microsoft Office suite (Outlook, Word, Excel, Teams) • Technical certifications such as A+, Network+, Microsoft, or Cisco are a plus • Must be eligible to acquire relevant gaming licenses, including Tribal Gaming Licenses • Ability to lift up to 75 lbs during hardware installation • Must be able to travel and work in varying environments, including customer sites with noise or smoke exposure.

🏖️ Benefits

• Health, dental, and vision insurance • Paid time off • 401(k) plan with employer matching