Regional Facility Manager

🕒 June 30

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Logo of Arora Engineers

Arora Engineers

201 - 500 employees

Founded 1986

🏗️ Construction

💼 Consulting

📦 Logistics

Construction • Consulting • Logistics

Arora Engineers is a multidisciplinary engineering and infrastructure firm that delivers planning, design, construction management, and facilities/asset-management solutions for critical public and commercial infrastructure. The firm specializes in aviation and transportation projects (including airfield electrical and terminal design) and serves sectors such as education, transit, and large public works; it also offers systems integration, geospatial and smart-infrastructure services and a portfolio of Arora ATLAS software tools for asset management, inspections, indoor mapping, and service request workflows.

📋 Description

• Serve as the primary customer representative within the assigned territory • Manage the complete lifecycle of service calls and work orders from dispatch through proposal development, execution, invoicing, and closeout • Oversee daily service operations, coordinating routine, priority, and emergency work requests in a 24/7 environment • Maintain work order status, documentation, and performance metrics in CMMS and operational tracking systems • Develop, review, analyze, and submit repair proposals, scopes of work, and cost estimates • Evaluate subcontractor proposals and recommend repair solutions • Develop, recruit, manage, and evaluate a qualified subcontractor network • Monitor work order progress, vendor performance, schedules, and customer satisfaction • Review completed work packages, documentation, and invoices • Conduct customer meetings, site visits, vendor evaluations, and quality inspections • Review safety plans, hazard analyses, LOTO procedures, and related safety documentation • Ensure compliance with company policies, customer requirements, safety regulations, quality standards, and applicable codes • Travel throughout the assigned territory for customer meetings, field operations, subcontractor oversight, and emergency response

🎯 Requirements

• Technical field experience, on-the-job facilities experience, trade training, apprenticeship, or demonstrated hands-on facilities maintenance knowledge • A related degree in Facilities Management, Engineering, Construction Management, Business, or a similar discipline may substitute for a portion of field experience when combined with relevant technical or operational knowledge • 5+ years of progressively responsible experience in facilities services, operations, maintenance, construction, or technical services • Experience managing service call operations in a fast-paced, customer-focused environment • Experience managing operations across multiple facilities or geographically dispersed service territories • Knowledge of HVAC, electrical, plumbing, roofing, exterior services, custodial, fire and life safety systems, BAS, and general building repairs • Hands-on trade or technical operations experience sufficient to evaluate repair methods, scopes of work, subcontractor proposals, and estimates • Experience developing, reviewing, and negotiating proposals, cost estimates, and scopes of work • Experience managing subcontractors and field service providers across multiple technical disciplines • Experience using CMMS platforms, with Maximo preferred, and operational tracking systems • Ability to manage multiple priorities while achieving customer service, operational, financial, and performance objectives • Experience supporting government, commercial, institutional, healthcare, transportation, or other multi-site facilities environments is preferred • Preferred certifications, not required: relevant trade license; OSHA 10 or 30-Hour Certification or equivalent safety training • Must reside within the assigned territory

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