Product Deployment Lead

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🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ascend

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2023

🤝 B2B

💼 Consulting

💰 $2M Seed Round - Ascend on 2025-02

B2B • Consulting

Ascend is a modern platform that partners with entrepreneurial CPA firms, bringing the resources and advantages of a large accounting firm while preserving each firm's independence. Backed by people-focused private equity firm Alpine Investors and founded in January 2023, Ascend provides growth capital, talent acquisition and development, transformative technology, a catalytic leadership system, shared back-office services, and modernized equity incentives to help regional accounting firms scale. The company is already recognized as a Top 25 firm by Accounting Today.

📋 Description

• Lead and execute product and feature deployments with partner firms from planning through release and adoption • Support partner firms’ day-to-day use of the product • Own change management approaches and recommend pivots when outcomes call for them • Build trusted relationships with partner-firm leaders, including CEOs and CGOs • Explain deployment business goals and address questions about goals, timing, efficiency, and change • Become a subject matter expert on Ascend products • Create and deliver training materials • Support testing and validation of new features before release • Communicate release and roadmap updates to partner firms and partner services teams • Contribute to deployment process documentation and playbooks • Help evolve deployment processes as the team, product, and partner-firm base grow • Partner with product managers, engineers, and partner services teams on cross-functional initiatives • Bring the partner-firm perspective into product decisions and manage feedback loops • Serve as a senior sounding board to the Product Deployment Manager and deployment team • Define, monitor, and report leading and lagging product adoption metrics to Ascend leadership

🎯 Requirements

• 4+ years of experience deploying, implementing, or rolling out software products, with a track record of owning launches end to end and driving adoption • Demonstrated change management experience, helping organizations adopt new tools and workflows in support of defined business goals • Experience communicating with senior leaders, such as CEOs and executives, with the credibility to explain business goals and work through objections on timing, efficiency, and change • Sound judgment on deployment and product decisions, weighing firm needs, product details, and business objectives • Hands-on and grounded in product details; stays close to execution rather than relying on communication alone • Experience partnering cross-functionally with product, engineering, and operations teams, and contributing to process documentation and process improvement • Strong written and verbal communication skills, including the ability to explain complex AI concepts to non-technical stakeholders • Familiarity with accounting or tax workflows and experience with AI-powered tools are preferred • Remote role based in the U.S. or Canada, with in-person attendance at quarterly company gatherings

🏖️ Benefits

• In-person attendance at quarterly company gatherings • Equal employment opportunity regardless of legally protected characteristics

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