Office Operations Assistant

🔥 16 minutes ago

🇺🇸 United States – Remote

💵 $18 - $24 / hour

⏰ Full Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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• Just posted.
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Ascension

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U. S. , Ascension is committed to delivering compassionate, personalized care to all, particularly focusing on those living in poverty and the most vulnerable populations. Operating over 2,600 sites of care, including 151 hospitals, Ascension offers a variety of services, including physician practice management and clinical care management, while emphasizing a mission of community benefit.

📋 Description

• Serve as the first point of contact for patients at multiple Employer Based Clinics • Work independently, managing a high volume of calls while maintaining strong communication with a multi-location clinical team • Answer incoming calls promptly and professionally, creating a welcoming and positive patient experience • Make outgoing calls to patients to deliver appointment instructions, preparation requirements, and other relevant information • Respond to routine patient questions regarding employer clinic services, appointment availability, office procedures, and general medical office information • Communicate effectively with clinic staff to support smooth daily operations • Document staff and patient interactions accurately in the electronic medical record

🎯 Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required • Required professional licensure/certification can be used in lieu of education or experience, if applicable • Ability to manage a high volume of calls • Strong communication with a multi-location clinical team • Ability to answer incoming and make outgoing patient calls professionally • Ability to respond to routine patient questions regarding clinic services, appointments, office procedures, and general medical office information • Ability to document staff and patient interactions accurately in the electronic medical record

🏖️ Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options • Employer-matched 403(b), planning and hardship resources, disability and life insurance • Pro-rated paid time off (PTO) and holidays • Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning • Employee Assistance Program, counseling and peer support, spiritual care and stress management resources • Parental leave, adoption assistance and family benefits • Optional legal and pet insurance, transportation savings and more

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