Technology Analyst – Research Support Services

🔥 48 minutes ago

💵 $71.6k - $133k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔬 Research Analyst

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Ascension's careers page ↗Ascension's careers page, not through a job board

First seen by Remote Rocketship 48 minutes ago

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Logo of Ascension

Ascension

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U. S. , Ascension is committed to delivering compassionate, personalized care to all, particularly focusing on those living in poverty and the most vulnerable populations. Operating over 2,600 sites of care, including 151 hospitals, Ascension offers a variety of services, including physician practice management and clinical care management, while emphasizing a mission of community benefit.

📋 Description

• Troubleshoot and resolve complex application issues independently • Listen actively, diagnose user needs, and apply practical knowledge within at least one core technology environment • Trace event sequences and evaluate technical issues systematically • Implement reliable solutions aligned with established standards and detailed specifications • Provide hands-on technical expertise across one or more IT disciplines • Sustain, enhance, and optimize organizational technical infrastructure • Produce clear, concise technical and process documentation according to organizational standards • Share insights and best practices across the work team

🎯 Requirements

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required • Demonstrated proficiency with Google Workspace and Microsoft ecosystems • Background in research operations and Clinical Trial Management Systems (CTMS), specifically Clinical Conductor • Proven track record in user training, end-user education, and customer service delivery • Strong self-motivation • High attention to detail • Ability to multitask autonomously

🏖️ Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options • Employer-matched 403(b) • Planning and hardship resources • Disability and life insurance • Pro-rated paid time off (PTO) and holidays • Ascension-paid tuition (Vocare) • Tuition reimbursement • Ongoing professional development and online learning • Employee Assistance Program • Counseling and peer support • Spiritual care and stress management resources • Parental leave • Adoption assistance and family benefits • Optional legal and pet insurance • Transportation savings

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