Forward Deployed Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $130k - $175k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 2%

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Ascertain

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2022

🏥 Healthcare

💼 Consulting

🤖 Artificial Intelligence

💰 $10M Series A - Ascertain on 2025-04

Healthcare • Consulting • Artificial Intelligence

Ascertain is an agentic AI-powered healthcare operations platform that automates administrative workflows such as prior authorizations, eligibility verification, referral processing, discharge planning, and denials management. Designed for provider groups, health systems, and payers, Ascertain ingests unstructured data, automates forms, integrates with legacy systems, and includes human-in-the-loop review and traceability to improve approval rates, reduce administrative burden, and accelerate patient access while demonstrating ROI in weeks.

📋 Description

• Own the full arc of a customer deployment, from understanding practice workflows through building integrations and shipping the result into production • Embed with new and existing customer practices, remotely and on-site, to map prior authorization, referral, and related workflows end to end • Build and own integrations connecting Ascertain’s agents to customer systems, including EHR APIs, payer portals, fax and EDI, document intake, and other practice systems • Configure and extend the agent platform for each customer, including ontology, prompts, tools, guardrails, and escalation paths • Harden successful configurations into reusable patterns • Debug production issues across data, prompts, APIs, UI, and surrounding human workflows • Serve as the technical voice in customer conversations • Translate between clinical-operations language and engineering • Decide what to build, configure, or decline • Surface learnings to product and platform teams so discovered patterns become reusable

🎯 Requirements

• 5+ years shipping production code in a commercial engineering role • Fluent in Python • Proficient with SQL, REST APIs, and at least one full-stack or front-end framework • Track record of delivering in environments where the problem was not fully specified, such as early-stage startup, consulting, applied research, or an operations-heavy role • Strong written and verbal communication • Ability to lead a working session with a non-technical practice manager and produce a concise specification afterward • Willingness to travel occasionally to customer sites • Healthcare experience is strongly preferred, including EHRs, claims and EDI (X12 270/271, 278, 837), HL7/FHIR, payer portals, RCM, or prior authorization workflows • Production experience with LLMs or agent frameworks is strongly preferred, including prompt design, evaluations, tool use, retrieval, and guardrails • Applied integration experience is strongly preferred, including OAuth flows, webhook plumbing, browser automation, and PDF/document parsing • Prior experience as an embedded engineer working directly with enterprise customers is strongly preferred

🏖️ Benefits

• Equity • Work that directly impacts healthcare organizations and improves patient care