Material Damage Specialist

🔥 0 minutes ago

🏈 Alabama, Arizona, +18 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $31 - $36 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Aspire General Insurance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

💸 Finance

🤝 B2B

☁️ SaaS

🔥 Funding within the last year

💰 Debt financing on 2025-09

Finance • B2B • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Under direction of Material Damage leadership, the Sr. Material Damage Field Appraiser performs the essential functions of the position • Ensures equitable settlement of damages and maintains good customer service and shop relations • Inspect and evaluate either in the field or virtually the degree of physical damage to vehicles for first and third party claims • Complete detailed summary of damage and estimate cost of repair based on knowledge of equipment, parts and present values • Present estimates and reach agreed upon price with repair facility, and confirm assessment of damages and costs • Negotiate settlements with related parties as necessary • Research actual cash value of vehicles and parts by gathering and analyzing current market information to reach a settlement for total losses • Take photographs of vehicle and physical damage to aid in the determination of liability and to substantiate findings • Perform re-inspections and/or authorize supplemental repairs as necessary to ensure quality service and thorough restoration of damage • Maintain communication with clients throughout repair process • Report initial evaluation and summary of damage • Explain relevant procedures • Respond to customer inquiries • Provide complete, courteous and timely customer service. • Keep abreast of current values of vehicles and parts • Ensure ongoing adjudication of claims within company standards and industry best practices and regulations • Produce grammatically correct and clearly written correspondence including letters, memos, reports and claim file documentation • Complies with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows and enforces Aspire General Insurance/partner’s policies, procedure and work rules • Writes appraisals using licensed software • Regular and predictable punctuality and attendance. • Other duties as necessary.

🎯 Requirements

• Five plus years’ experience in Property and Casualty insurance industry • College degree preferred • Must have a clear understanding of insurance industry practices, standards and terminology • Five plus years of Auto vehicle estimating, all types of vehicle damage claims and repairs and total losses including the most complex repairs with moderate management oversight • Will assist supervisor in the onboarding and assimilation of new team members • Must be able to pass a background check with the anticipated goal of acquiring and maintaining a current Independent Adjuster License with the Department of Insurance • Must have a disciplined approach to all job-related activities • Must have a solid foundation of personal organization, sound decision making and analytical skills • Strong interpersonal and customer service skills.

🏖️ Benefits

• Medical • Dental • Vision • HSA* • PTO • 401k • Company Observed Holidays