Supervisor, Denials

🕒 August 21

🐊 Florida – Remote

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💵 $55k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 24%

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Logo of Aspirion

Aspirion

1001 - 5000 employees

Founded 2006

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Series unknown on 2012-02

Consulting • Logistics • Insurance

Aspirion is a healthcare revenue cycle management company that helps hospitals recover revenue from denied and complex claims. The company deploys AI automation and a proprietary Compass platform, staffed with US-based attorneys, clinicians, and AI engineers, to overturn clinical denials, maximize out-of-network reimbursement, perform zero-balance reviews, and recover payment variances across services such as denials management, AR management, complex claims, motor vehicle accidents, workers' compensation, TRICARE, and out-of-state Medicaid. Aspirion emphasizes measurable recovery impact (over $6 billion captured), increased collections for clients, HITRUST certification, Best in KLAS awards, and partnerships with large health systems.

📋 Description

• Manage real-time work distribution to balance workloads and ensure continuous progress • Monitor account movement across workflow stages and intervene to prevent delays • Identify and escalate workflow bottlenecks or system issues impacting throughput • Lead, coach, and support a team of 8–15 teammates • Provide real-time feedback to improve productivity, quality, and adherence • Conduct 1:1s and performance discussions to reinforce expectations • Track productivity, quality, and cycle time metrics • Address performance gaps quickly and reinforce accountability • Ensure adherence to payer guidelines, internal processes, and regulatory requirements • Maintain audit readiness and enforce HIPAA compliance • Support resolution of complex or escalated accounts • Provide guidance on payer requirements and workflow expectations • Support onboarding and ongoing training for team members • Reinforce adoption of new workflows, tools, and automation

🎯 Requirements

• Experience leading frontline teams in a high-volume, performance-driven environment • Strong ability to manage daily workflow execution and drive productivity • Knowledge of denial management processes and payer requirements • Strong coaching, communication, and problem-solving skills • Ability to operate in a fast-paced environment and make real-time decisions • Bachelor's degree preferred or equivalent experience • 3–5+ years healthcare revenue cycle experience (denials management preferred) • 1–3+ years of supervisory or leadership experience • Experience with Medicare, Medicaid, and commercial payers • Adherence to HIPAA, GLBA, FCRA, and other applicable laws • US remote-based colleagues are not permitted to work outside the United States without prior written approval

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