Account Manager

🔥 1 minute ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $56.2k - $94.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Assurant

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

💼 Consulting

📦 Logistics

💸 Finance

💰 Post-IPO Debt on 2023-02

Consulting • Logistics • Finance

Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.

📋 Description

• Support day-to-day relationships and delivery for assigned lender-placed insurance clients • Represent client needs while balancing Assurant’s operational, contractual, regulatory, and business responsibilities • Lead recurring client and internal meetings; prepare agendas and updates, present progress and concerns, document decisions, and drive follow-through • Maintain task plans, project trackers, audit matrices, and action logs • Coordinate client requests, audits, implementations, complaints, service concerns, and operational issues across internal partners • Maintain ownership of issues through resolution or an agreed next step • Analyze reporting, service levels, scorecards, claims, operational trends, and client feedback • Identify risks and recommend improvements to service, workflows, documentation, processes, or efficiencies

🎯 Requirements

• Bachelor’s degree, or equivalent professional experience • 3+ years of experience in mortgage loan servicing, financial services, insurance, or another professional business environment • Ability to balance and manage multiple needs, deliverables, and competing priorities while meeting deadlines and maintaining strong follow-through • Strong relationship building, work coordination, organization, and professional presentation skills • Ability to analyze client, customer, or operational data and translate findings into practical recommendations • Regular use of a computer and participation in video and telephone meetings • Ability to manage detailed work across multiple systems and deadlines • Employment contingent upon completion of a required identity verification process, which may include biometric technology

🏖️ Benefits

• 100% work-from-home opportunity for U.S.-based employees • Day-one benefits • Generous paid time off • Holiday pay • 401(k) plan with Assurant matching 100% of employee contributions up to 6% of eligible pay • Broad exposure across Lending Solutions and multiple business functions • Career-development resources including internal courses, workshops, special projects, coaching, mentoring, tuition reimbursement, and professional enrichment opportunities

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