Account Manager

🔥 3 minutes ago

🌾 Iowa, Kansas, +3 more states – Remote

infoinfo

💵 $110k - $165.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Mitel's careers page, not through a job board

First seen by Remote Rocketship 3 minutes ago

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Logo of Mitel

Mitel

1001 - 5000 employees

Founded 1972

🏥 Healthcare

🏨 Hospitality

💼 Consulting

Healthcare • Hospitality • Consulting

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

📋 Description

• Develop and maintain strong relationships with existing clients, serving as the primary point of contact for account-related matters • Generate business opportunities and manage the sales process through closure • Collaborate with partners for prospecting within named accounts, leveraging partner engagement • Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals • Ensure high levels of customer satisfaction by delivering value, exceeding expectations, and addressing issues promptly • Utilize a consultative sales approach to understand clients' needs and recommend tailored solutions • Collaborate with cross-functional teams to develop and implement strategic sales plans to achieve targets and drive revenue growth • Conduct discovery sessions with potential clients to uncover pain points and business objectives • Customize product presentations and demonstrations to show how technology solutions address clients' problems • Provide timely and accurate sales forecasts and reports to management • Exceed sales targets and contribute to the sales team's success

🎯 Requirements

• Bachelor's degree preferred; or relevant experience in lieu of degree • 5+ years of experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions • Successfully managed a $3M+ quota • Experience selling into SLED, Healthcare, Retail and Manufacturing verticals • Knowledge of Cloud computing, VMware and Data Centers is a required asset • Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus • Creative with business planning and implementing sales initiatives • Strong Account planning skills • Proven track record of meeting or exceeding sales targets and quotas using a consultative approach • Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously • Proficiency in CRM software and other sales tools for pipeline management and reporting • Ability to work independently and as part of a collaborative team environment • Not currently offered sponsorship for US work authorization for new job applicants

🏖️ Benefits

• Affordable Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • Disability Insurance • Matching 401(k) plan • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs

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