Supervisor – Care Management, Non-clinical

🔥 12 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $75k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Astrana Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Astrana Health is a healthcare company that operates community-focused clinics and a provider-facing technology platform to coordinate care across primary, urgent, and multi-specialty services. It supports providers and local communities by streamlining access to care, automating prior authorizations, and connecting patients with in-network clinicians. Astrana combines clinical services with doctor-built technology to improve patient experience and provider workflows.

📋 Description

• Provide day-to-day supervision of care management teams • Supervise delivery of clinical care management services across the continuum • Ensure adherence to policies, procedures, regulatory requirements, and quality standards • Monitor implementation of care management processes, training, and documentation requirements • Review health plan reports to identify members requiring care coordination or interventions • Ensure compliance with NCQA, CMS, health plan, state, and internal requirements • Support development and review of individualized care plans • Coordinate with PCPs, specialists, vendors, Utilization Management, Inpatient Case Management, and Ambulatory Care • Conduct internal case audits and provide staff feedback, coaching, education, and support • Assist with health plan audit deliverables • Conduct performance evaluations and monitor staff attendance • Mentor, hire, onboard, and train staff • Maintain timekeeping and personnel records

🎯 Requirements

• High school diploma required • Diploma/certificate in management preferred • At least 2 years of case/care management experience in a medical group, IPA and/or HMO setting preferred • Knowledge of NCQA standards, Model of Care and Case Management requirements, CMS and state regulations, and HMO/ACO model structures • Strong communication, leadership, and critical thinking skills • Proven ability to work cross-functionally with clinicians, leadership, and administrative staff to drive outcomes • Experience managing diverse teams and leading quality-focused initiatives • Skilled in Microsoft Office suite and able to learn and navigate other computer systems

🏖️ Benefits

• This is a remote position. • Travel may be required based on business needs. • Equal Employment Opportunity and Affirmative Action employer • Reasonable accommodation available for applicants with disabilities

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