Customer Reliability Engineer, Infrastructure

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $125k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Astronomer

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

🏭 Manufacturing

💼 Consulting

💰 $213M Series C on 2022-03

Healthcare • Manufacturing • Consulting

Astronomer is a company focused on enhancing data workflows with its platform, Astro, which is built on Apache Airflow®. It offers a fully-managed platform to streamline and elevate data orchestration, from AI-driven models to data observability and ETL processes. Astronomer provides solutions for scalable, secure, and reliable data management, catering primarily to industries such as financial services, gaming, healthcare, manufacturing, retail, and eCommerce. With extensive integrations and a focus on governance and infrastructure management, Astronomer helps organizations accelerate productivity and optimize business decisions.

📋 Description

• Provide solutions to customers using Astronomer's products • Troubleshoot customer environments and actively triage issues with customers • Participate in on-call rotation for weekend coverage • Provide product development teams with feedback on customer needs and pain points • Build monitoring and alerting systems • Build and maintain automation for daily operational tasks • Help direct product architecture and contribute where possible • Own the customer experience, prioritize and solve issues, meet SLAs, and provide white-glove guidance to production • Participate remotely within a fully distributed team • Enhance customer documentation • Operate, monitor, and maintain the managed Airflow platform, underlying cloud infrastructure, and Kubernetes clusters • Respond to customer- or monitoring-raised incidents and ensure permanent resolution or monitoring • Interface with customers across industries and cloud providers

🎯 Requirements

• 5 years of experience, preferably with large, complex cloud infrastructures operating at scale • 3 years of experience with Kubernetes • Experience managing a production distributed system with at least one major cloud provider (AWS, GCP, or Azure) • Strong Linux experience • Knowledge of operating and monitoring issues for distributed systems • Previous experience handling customer issues, internal or external • DevOps or CI/CD experience • Python scripting • Good troubleshooting skills • Experience as a Site Reliability Engineer, Kubernetes Custom Resources, Azure, Airflow/Big Data Orchestration, and IaC are bonus points • Authorized to work in the United States

🏖️ Benefits

• Equity component • Comprehensive benefits package • Opportunity to work with the latest technology and multi-cloud implementations • Fully distributed team / remote participation