
201 - 500 employees
Founded 2016
🔒 Cybersecurity
💸 Finance
Cybersecurity • Finance
Atlas Technica is a strategic partner for the Alternative Investment Industry, providing outsourced IT services focused on technological excellence. The company offers a range of services including designing IT infrastructure for optimal performance, scalability, and cost-efficiency, ensuring alignment with business objectives. Atlas Technica also specializes in cybersecurity solutions to protect against cyber threats and ensure compliance with industry regulations. As a 'Public Cloud First' company, Atlas Technica provides cloud transformation services that enhance agility, flexibility, and resource accessibility. By focusing on multi-layered security protocols, they safeguard sensitive investment data, ensuring confidentiality and integrity for their clients.
🔥 1 minute ago
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201 - 500 employees
Founded 2016
🔒 Cybersecurity
💸 Finance
Cybersecurity • Finance
Atlas Technica is a strategic partner for the Alternative Investment Industry, providing outsourced IT services focused on technological excellence. The company offers a range of services including designing IT infrastructure for optimal performance, scalability, and cost-efficiency, ensuring alignment with business objectives. Atlas Technica also specializes in cybersecurity solutions to protect against cyber threats and ensure compliance with industry regulations. As a 'Public Cloud First' company, Atlas Technica provides cloud transformation services that enhance agility, flexibility, and resource accessibility. By focusing on multi-layered security protocols, they safeguard sensitive investment data, ensuring confidentiality and integrity for their clients.
• Provide advanced remote IT support and technical assistance across assigned client environments • Serve as an escalation point for Junior Systems Engineers and Systems Engineers • Mentor engineers through troubleshooting, knowledge sharing, documentation, and support best practices • Manage and resolve complex support requests through the ticketing system • Administer Microsoft 365 technologies, including Exchange Online, SharePoint Online, Microsoft Intune, Microsoft Teams, and Microsoft Entra ID • Support Microsoft Windows Server environments, Active Directory, Group Policy, identity and access management, and endpoint-management technologies • Troubleshoot networking, virtualization, cybersecurity, cloud, and infrastructure-related issues • Support Microsoft Azure workloads and contribute to cloud and infrastructure initiatives • Implement and support enterprise networking technologies, including firewalls, switches, and wireless infrastructure • Balance technical escalations, support tickets, project work, and research or improvement initiatives • Maintain and improve technical documentation, procedures, wiki articles, and build standards under strict change-control requirements • Evaluate emerging technologies and recommend improvements to technical standards, support capabilities, and client environments • Collaborate with engineers, Client Technology Managers, and technical teams to resolve escalations and maintain client environments
• 3+ years of relevant IT experience in systems engineering, systems administration, desktop support, infrastructure support, or a related technical environment • Strong end-user and desktop support experience across Microsoft Windows, Microsoft Office, desktops, laptops, mobile devices, and common workplace technologies • Significant experience supporting Microsoft 365, including Exchange Online, SharePoint Online, Microsoft Intune, and Microsoft Entra ID • Strong knowledge of Microsoft Windows Server, Active Directory, Group Policy, identity and access management, and related systems-administration technologies • Experience supporting endpoint protection or threat-management solutions such as Sophos or similar technologies • Working knowledge of virtualization platforms such as VMware, Hyper-V, Citrix, or similar technologies • Strong networking knowledge, including TCP/IP, DNS, DHCP, LAN/WAN, VPN, routing, switching, wireless networking, DMZ concepts, and firewalls • Experience implementing or supporting enterprise networking equipment such as Palo Alto or Cisco firewalls, Cisco switches, Meraki, Ubiquiti, or similar technologies • Experience supporting workloads and services within Microsoft Azure • Strong written and verbal communication skills with technical and non-technical users • Strong troubleshooting, documentation, organization, and problem-solving skills • Experience mentoring or providing technical guidance to junior engineers or support professionals • Ability to work independently and collaboratively within a remote, fast-paced Managed Services environment • Ability to work remotely within the United States during West Coast / Pacific Time business hours • Desirable: Managed Service Provider experience, particularly with ConnectWise or similar platforms • Desirable: Financial services experience supporting hedge funds, private equity firms, investment managers, or similar organizations • Desirable: Familiarity with Bloomberg, Thomson Reuters, FactSet, or Capital IQ • Desirable: Significant Microsoft Azure experience • Desirable: Experience with Google Workspace, Box, Dropbox, Duo, Okta, AirWatch, or similar technologies • Desirable: Experience supporting Citrix XenApp or similar virtual application technologies • Desirable: Experience with CrowdStrike, Carbon Black, Cylance, Mimecast, Proofpoint, or similar platforms • Desirable: Advanced experience with Nimble, Pure Storage, NetApp, Dell EMC, VMware, Hyper-V, or XenServer • Desirable: Scripting or automation experience with PowerShell, Infrastructure as Code, or similar technologies • Desirable: Strong understanding of infrastructure design and emerging technologies
• Competitive salary • Comprehensive benefits • Great perks • Professional and career development opportunities • Remote work within the United States • Flexible/remote work environment • Equal Employment Opportunity protections
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