Senior Director – AI Enabled Sales Transformation

🔥 19 hours ago

🗻 New Hampshire – Remote

🗻 New Hampshire – Remote

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

👻 Ghost score 10%

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AutoStore™

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏭 Manufacturing

💼 Consulting

🏥 Healthcare

Manufacturing • Consulting • Healthcare

AutoStore™ is a leading warehouse automation system provider known for its high-throughput efficiency, space optimization, and reliability. The company specializes in automating warehouse operations with its goods-to-person technology, deploying modular cube designs to maximize capacity and speed. AutoStore's solutions scale seamlessly with business growth, supporting industries such as retail, 3PL (third-party logistics), grocery, healthcare, and industrials. With a focus on speed, accuracy, and uptime, AutoStore's technology supports some of the world's fastest-growing e-commerce and logistics operations.

📋 Description

• Modernize the Sales Support experience across request intake, case management, PO processing, booking support, shipment coordination, issue resolution, and internal handoffs • Identify manual effort, fragmented workflows, unclear ownership, and limited visibility creating friction for sellers, partners, and customers • Define and drive the future state through intake models, process standards, service levels, escalation paths, and performance visibility • Evolve Sales Support into a responsive, visible, consistent, data-driven, AI-enabled operating capability • Turn business friction into practical AI, automation, and agentic workflow use cases • Partner with IT, Data, BI, Product, and Sales Operations to shape requirements, evaluate solutions, prioritize the roadmap, and support implementation • Tie initiatives to measurable outcomes including speed, quality, adoption, productivity, and user experience • Shape and scale commercial acceleration initiatives across the installed base, customer lifecycle, and partner ecosystem • Take ideas from opportunity to field execution through opportunity framing, segmentation, value proposition, seller motion, partner role, enablement, governance, and success measures • Create repeatable playbooks for sellers and partners • Lead cross-functional transformation across Sales, Sales Support, Sales Operations, Partner Management, Customer Success, Finance, Supply Chain, Product, IT, BI, and regional field organizations • Build trust with frontline teams and drive adoption through change leadership, clear communication, and operating discipline

🎯 Requirements

• A track record of leading meaningful transformation and building new capabilities and strategies with measurable business impact • Experience leading high-ambiguity, cross-functional work from problem framing through execution, decisions, and adoption • Hands-on GTM, commercial, revenue operations, sales operations, or transformation experience where speed, quality, visibility, and stakeholder experience were critical • Experience modernizing manual, fragmented, or email-heavy workflows into structured, scalable, technology-enabled operations • Working knowledge of AI, automation, and agentic workflows, with the judgment to identify practical use cases that create real business value • Ability to translate business friction into practical requirements for systems, workflows, dashboards, and AI-enabled capabilities • Executive-level communication skills, with the ability to simplify complex problems, build clear narratives, frame tradeoffs, and drive alignment • Ability to lead through influence in a global, matrixed environment while building trust with frontline teams • Strong analytical judgment and comfort using operational and commercial data to make decisions • Ability to move comfortably between strategy, process, systems, and execution • Mindset combining transformation leadership with willingness to roll up your sleeves and build when needed • Bachelor’s degree in Business, Operations, Engineering, Computer Science, Information Systems, or a related field, or equivalent practical experience

🏖️ Benefits

• Comprehensive Medical, Dental, and Vision plans • Health Savings Account (HSA) with a company contribution • Generous Paid Time Off including 12 holidays, paid exercise time, paid volunteer time, and paid parental leave plans for all new parents • Retirement 401(k) plan with employer match and discretionary profit sharing contribution • Educational assistance and professional development programs, including mentorship/coaching programs with external industry leaders • Group Life Insurance • Voluntary Additional Life Insurance • Disability Insurance • Employee Assistance programs