VP, Account Director – Learning & Development, Pharma Agency

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🔥 0 minutes ago

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Avalere

201 - 500 employees

🏥 Healthcare

🛡️ Insurance

⚖️ Legal

Healthcare • Insurance • Legal

Avalere is a healthcare consulting firm founded in 2000, partnered with leading life sciences companies, health plans, providers, and investors. It provides objective analysis, balanced insights, and innovative, data-driven solutions to complex healthcare challenges. Avalere specializes in services such as market access, HEOR, patient-centered research, implementation science, evaluation, and due diligence. It operates as part of Avalere Health, dedicating efforts to help clients in the life sciences, health plans, providers, and private equity sectors to anticipate and adapt to industry trends. The firm offers insights into federal and state healthcare policies and aids clients in adapting to changes in the legislative and regulatory environment.

📋 Description

• Serve as the senior relationship lead across key accounts and bring transformative training solutions to life • Drive annual account planning and long-term strategic roadmaps focused on modernizing learning • Build trust with senior stakeholders across Training, Sales, Medical Affairs, Compliance, and HR • Facilitate quarterly business reviews, visioning workshops, and innovation planning sessions • Identify whitespace opportunities and lead strategic upsells based on client needs, industry trends, and future learning needs • Oversee pitch and proposal development, pitch strategy, and contract negotiation for new and expanded work • Collaborate with internal teams to co-create modern, tech-enabled solutions • Collaborate with solution architects, creative, and learning strategists to develop integrated offerings • Cultivate a builder mindset by prototyping new services, piloting AI tools, and unlocking new revenue streams • Ensure flawless execution of complex programs across learning modalities, immersive workshops, digital platforms, virtual experiences, simulation, and field enablement • Work cross-functionally with project managers, designers, and analytics teams to maintain quality and alignment with client goals • Champion client satisfaction, retention, and measurable business outcomes • Act as a trusted advisor and innovation partner to senior clients • Lead transformative learning solutions across commercial, medical, and compliance teams

🎯 Requirements

• 10+ years in client services, consulting, or account leadership • Ideally experience within an agency, medical communications, or training-focused environment • Deep familiarity with the life sciences industry and regulated training environments • Track record of growing multimillion-dollar accounts and influencing senior client stakeholders • Strong training acumen and ability to translate business goals into learning strategy • Entrepreneurial and forward-thinking mindset • Strategic and consultative approach • Growth-oriented approach and willingness to test new ideas • Ability to mobilize teams and solve adaptive challenges • Experience with AI-powered learning tools or omnichannel training strategies (bonus) • Exposure to medical affairs, clinical development, or compliance training challenges (bonus) • Experience managing hybrid or remote teams in scaling environments (bonus)

🏖️ Benefits

• 401K plan with employer match contribution up to 4% (immediately vested) • Life insurance • Disability coverage • Medical, dental, and vision plans • Flexible working arrangements, including hybrid and remote work • Option to work from anywhere across the globe two weeks each year • 20 vacation days • One personal well-being day • 9 public holidays • Gifted end-of-year holidays • Early Summer Friday finish in June, July, and August • Free counselling through employee assistance program • Personalized health support • Enhanced maternity, paternity, family leave, and fertility policies • On-demand training and professional development support • Global mobility opportunities across the business • Global, cross-capability career moves • Employee Network Groups • Dedicated social opportunities and resources for homeworkers • Disability Confident Scheme interview adjustments

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