Director, Digital Product Management – Chief of Staff

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $153.5k - $258.8k / year

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

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Avantor

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1904

🏥 Healthcare

🏭 Manufacturing

💼 Consulting

Healthcare • Manufacturing • Consulting

Avantor is a leading life science tools company and global provider of mission-critical products and services to the life sciences and advanced technology industries. The company collaborates with scientists around the world to enable breakthroughs in medicine, healthcare, and technology. Avantor offers a proven portfolio of trusted, quality brands used in research, development, and production activities across more than 300,000 customer locations in 180 countries. It focuses on supporting scientific journeys through reliable products, digital solutions, innovation, and manufacturing facilities. Avantor is committed to sustainability, advancing biopharma, and enhancing scientific collaboration with digital technologies.

📋 Description

• Lead and continuously improve the Product Management practice, including product discovery, prioritization, roadmap development, delivery, measurement, governance, and supporting tools • Partner with the Chief Digital Officer and digital leadership team to translate enterprise and digital/eCommerce strategy into priorities, initiatives, milestones, and success measures • Establish and manage leadership operating rhythms, including leadership meetings, strategic reviews, portfolio discussions, decision forums, and follow-up mechanisms • Coordinate annual and multi-year strategic planning for the Digital / eCommerce organization • Develop executive-ready materials, business updates, decision briefs, presentations, and communications • Maintain an integrated view of the digital portfolio and track priorities, commitments, KPIs, risks, dependencies, and decisions • Facilitate alignment and coordinated execution across Product, UX / Design, Engineering, Data, Commercial, Operations, Finance, HR, and other business partners • Set and steward product management standards, methodologies, governance, and tools • Advance product and UX maturity through capability assessments, modern operating practices, communities of practice, targeted development, and AI-enabled ways of working • Support product talent and capability planning, including role clarity, job architecture, career paths, hiring standards, onboarding, calibration, succession planning, and leadership development • Lead selected cross-functional strategic initiatives from analysis and recommendation through decision and implementation • Champion customer-centricity, outcome orientation, data-informed decisions, disciplined execution, and transparent communication

🎯 Requirements

• Bachelor’s degree required; MBA or other advanced degree preferred • 10+ years of progressive experience in product management, digital strategy, eCommerce, business operations, management consulting, or a related field • Demonstrated experience supporting a senior executive or leadership team in a Chief of Staff, strategy, transformation, portfolio, or comparable cross-functional capacity • Experience building or improving product management practices, operating models, governance, standards, and organizational capabilities • Proven success leading complex, cross-functional digital initiatives from strategy through execution in a matrixed organization • Experience preparing executive-level analyses, presentations, communications, and recommendations and facilitating leadership decision-making • Demonstrated ability to connect digital and product investments to measurable customer, commercial, and operational outcomes • Strong knowledge of product management practices, digital and eCommerce operating models, portfolio planning, governance, and performance measurement • Strategic thinking and structured problem-solving, with the ability to convert complex or ambiguous issues into clear options, recommendations, and action plans • Strong business and financial acumen, including the ability to assess investments, capacity, dependencies, trade-offs, and business impact • Excellent executive communication and storytelling skills, with the ability to synthesize information into concise presentations, briefings, and messages for varied audiences • Ability to design effective leadership operating rhythms, facilitate decision-making, document actions, and drive follow-through without relying on formal authority • Strong program and portfolio management skills, including prioritization, milestone and KPI tracking, risk management, dependency management, and executive escalation • Ability to build alignment across Product, UX / Design, Engineering, Data, Commercial, Operations, Finance, HR, and business teams in a complex matrixed environment • Understanding of customer-centered design, outcome-based planning, product and UX maturity, and data-informed decision-making • High judgment, discretion, adaptability, and organizational awareness, with a collaborative leadership style and a strong commitment to accountability and ethical conduct

🏖️ Benefits

• Diverse, equitable and inclusive culture • Learning experiences to support career growth and success • Medical coverage • Dental coverage • Vision coverage • Wellness programs • Health savings accounts • Flexible spending accounts • 401(k) plan with company match • Employee stock purchase program • 11 paid holidays • 18 PTO days annually • Volunteer time off • 6 weeks of 100% paid parental leave (except in states that offer paid family leave)

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