Senior Manager, Customer & Supplier Communications

🔥 16 hours ago

🦌 Connecticut, Florida, +9 more states – Remote

🦌 Connecticut – Remote 🐊 Florida – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote ⚔️ Virginia – Remote

💵 $122k - $196.1k / year

⏰ Full Time

🟠 Senior

🗣️ Communications

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Avantor

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1904

🏥 Healthcare

🏭 Manufacturing

💼 Consulting

Healthcare • Manufacturing • Consulting

Avantor is a leading life science tools company and global provider of mission-critical products and services to the life sciences and advanced technology industries. The company collaborates with scientists around the world to enable breakthroughs in medicine, healthcare, and technology. Avantor offers a proven portfolio of trusted, quality brands used in research, development, and production activities across more than 300,000 customer locations in 180 countries. It focuses on supporting scientific journeys through reliable products, digital solutions, innovation, and manufacturing facilities. Avantor is committed to sustainability, advancing biopharma, and enhancing scientific collaboration with digital technologies.

📋 Description

• Define and execute audience-specific communications strategy across multiple business segments and regions • Establish and enhance communications best practices, operating rhythms, and governance • Partner with business leaders to enable sales growth through traditional and digital communications channels • Develop strategy, senior leadership positioning, storytelling, message consistency, channel governance, quality control, and measurement • Support transformation, culture, commercial, and change initiatives with measurable communications outcomes • Report to the Head of VWR Communications and serve as the primary communications leader for the assigned audience • Advise and support senior leaders on communications strategy, messaging, channels, delivery approach, and key initiatives • Develop and implement communications strategies, plans, governance, and cadence • Drive strategic narratives using audience insights and appropriate communications channels • Ensure consistency and continuity of messaging, standards, approvals, and program support • Optimize communications platforms, tools, and operating frameworks • Drive two-way dialogue and engagement to amplify key messages and brand understanding • Plan, manage, and communicate change, transformation, culture, or commercial initiatives • Align with Corporate External and Internal Communication strategies, policies, standards, and tactics • Provide proactive counsel to internal stakeholders • Collaborate with functional team members, corporate and business communications partners, and regional stakeholders • Define, drive, and refine KPIs, metrics, and reporting mechanisms • Support issues/crisis communications as needed • Oversee agency partners when appropriate • Lead communications processes, governance, and approval standards • Measure, track, and analyze program effectiveness, ROI, resource priorities, and communications outcomes • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree required • 8+ years of communications, journalism, corporate communications, or related agency experience • Successful track record defining and executing communications strategy, programs, and campaigns across regional or multi-segment audiences • Experience working in matrix organizations • Exposure to business operations, senior stakeholder management, and cross-regional collaboration • Experience working in a building mode and navigating complexity and ambiguity • Ability to work across a variety of capacities, flexing where appropriate • 360-degree strategic communications perspective and business acumen • Understanding of relevant corporate functions and audience-specific insight • Focus on measurable performance • Ability to build productive relationships, influence senior leaders, and lead through stakeholder interactions across functions, business segments, and regions • Understanding of change management practices, change communications techniques, communications governance, and operating frameworks • Strong writing, editing, presentation, and speaking skills required • Experience working with a life science, technology, or science-related company preferred • Global or multi-region communications experience preferred

🏖️ Benefits

• Learning experiences to support career growth and success • Diverse, equitable and inclusive culture