Government Account Manager – US DOD

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

Where this job comes from

Posted on Avaya's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Avaya

Avaya

5001 - 10000 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 Post-IPO Debt on 2022-06

Consulting • Marketing • Logistics

Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.

📋 Description

• Develop and execute strategic account plans to achieve revenue targets across assigned Department of Defense accounts, focusing on U.S. Army customers and related defense organizations • Build and maintain trusted relationships with senior leaders across the U.S. Army, Program Executive Offices, acquisition organizations, Army CIO/G-6, NETCOM, defense agencies, and industry partners • Identify, qualify, and close new business opportunities while expanding Avaya's footprint within existing DoD and Army accounts • Position Avaya's secure communications portfolio, including FedRAMP IL2 and IL4 cloud voice, Unified Communications, Contact Center, and collaboration solutions • Navigate complex federal procurement processes, including FAR/DFARS requirements and applicable contract vehicles • Collaborate with Solution Engineering, Product Management, Contracts, Legal, Marketing, Customer Success, and Avaya's partner ecosystem to develop customer solutions • Develop account strategies aligned with Army and Department of Defense modernization initiatives, digital transformation, and mission objectives • Maintain accurate sales pipelines, opportunity forecasts, and executive account reviews using CRM tools • Develop relationships with prime contractors, systems integrators, and channel partners supporting Army and Department of Defense programs • Develop opportunities aligned with Army and DoD modernization priorities, budget cycles, acquisition strategies, and technology refresh initiatives • Lead complex, multi-stakeholder sales pursuits from opportunity identification through contract award and deployment • Represent Avaya at Army, Department of Defense, and federal industry conferences, customer engagements, and technology events • Stay current on Army modernization priorities, federal technology initiatives, cybersecurity requirements, FedRAMP, Zero Trust, and evolving Department of Defense mission requirements • Avaya helps large organizations and government agencies forge secure connections through enterprise communications software and the Avaya Infinity platform

🎯 Requirements

• 10+ years of successful CX/UC/CC technology sales experience supporting the U.S. Federal Government, with significant experience selling into the Department of Defense, U.S. Army, or other defense organizations • Demonstrated success managing complex, strategic Army and Department of Defense accounts and consistently exceeding sales objectives • Existing relationships within the U.S. Army, Department of Defense, defense agencies, federal systems integrators, or strategic defense contractors are strongly preferred • Experience selling enterprise communications, Unified Communications, Contact Center, CCaaS, cloud, networking, cybersecurity, or mission-critical communications solutions • Working knowledge of FedRAMP cloud environments, including IL2 and IL4, is strongly preferred • Experience supporting DoD acquisition programs, modernization initiatives, and technology procurement strategies • Strong understanding of FAR, DFARS, federal procurement processes, and government contract vehicles such as GSA MAS, NASA SEWP, and other acquisition vehicles • Demonstrated success collaborating with federal systems integrators, channel partners, and prime contractors to develop and close complex opportunities • Strong executive presence with exceptional communication, negotiation, presentation, and strategic account planning skills • Self-motivated, highly collaborative, and driven to deliver measurable customer outcomes • Ability to travel as required • Remote role can be based anywhere in the Midwest, Northeast, New England or Southeast • Active U.S. Secret security clearance or the ability to obtain and maintain one is preferred • Bachelor's degree or equivalent experience • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

🏖️ Benefits

• Avaya supports employee growth and contributions • Equal Opportunity employer • Ability to travel as required to support customer engagements, industry events, and executive meetings • U.S. Federal Contractor employment environment

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