Project Manager – Resource Management, Professional Services

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 11%

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Logo of Avertium

Avertium

201 - 500 employees

🔒 Cybersecurity

🏢 Enterprise

Cybersecurity • Enterprise

Avertium is a cybersecurity company that provides integrated and contextual security solutions to businesses of all sizes. Avertium helps organizations protect their assets and manage risk by offering services such as managed threat detection and response, attack surface management, and compliance management. Their approach, marked by a fusion of proprietary and industry-leading technologies, ensures a secure environment for their clients. Partnering with major technology companies like Microsoft and SentinelOne, Avertium offers 24/7 monitoring and threat intelligence services, making the world a safer place for over 1,200 organizations across 15 industries.

📋 Description

• Coordinate Architecture & Optimization projects and engagements, including scheduling, timelines, milestones, project status, and resource needs • Partner with delivery leaders, project managers, consultants, and stakeholders to ensure projects are appropriately planned and supported • Develop understanding of A&O projects, terminology, technology, delivery requirements, scope, dependencies, and risks • Manage A&O scheduling using half-day and whole-day blocks • Lead or facilitate project and resource coordination meetings • Monitor the service opportunity pipeline to anticipate projects, scheduling needs, and resource requirements • Support initial project creation and validation of service, project, and resource needs • Coordinate resource assignments with Professional Services leads and project managers • Maintain visibility into resource capacity and upcoming demand; identify conflicts and facilitate solutions • Communicate with customers to coordinate project needs, manage expectations, and address scheduling or scope concerns • Identify out-of-scope customer requests and escalate concerns as appropriate • Develop working knowledge of Microsoft Security, Purview, Intune, and Entra • Maintain accurate consultant and contractor resource records and skillsets • Support resource management activities, including assignments, timesheet data, capacity, and forecast accuracy • Support focused resource management for RED as needed • Identify resource constraints, underutilization, and scheduling concerns; recommend solutions • Improve Professional Services project coordination, scheduling, and resource management processes

🎯 Requirements

• 3-5 years of project coordination, project management, or related experience, ideally within a technology company, Professional Services organization, or relevant consultancy • Experience coordinating multiple projects, schedules, timelines, resources, and competing priorities • Experience with a Professional Services Automation tool is a plus; Certinia preferred • Effective, clear, and concise communication skills, both verbal and written • Outstanding interpersonal and influence skills, with the ability to work effectively across technical and non-technical teams • Strong organizational skills and exceptional attention to detail • Strong conflict resolution and problem-solving skills, with the ability to confidently navigate competing priorities • Comfortable communicating with customers and managing project expectations and scope • Ability and willingness to learn technical concepts and terminology and develop a working knowledge of the Microsoft security stack, including Microsoft Security, Purview, Intune, and Entra • Ability to learn and support resource management processes, including scheduling, resource assignments, capacity planning, and forecast accuracy

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