Patient Enrollment Specialist – Pulmonary Rehab

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $20 - $22 / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Aviary's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Aviary

Aviary

2 - 10 employees

Founded 2021

🏦 Banking

💳 Fintech

🤝 B2B

Banking • Fintech • B2B

Aviary is a business banking brokerage based in Malta that helps international companies access banking and payments services through a network of partner banks. It arranges acquiring and processing (32 million acquiring payments per month), banking settling (~$250 million per month), and payout solutions (over 120,000 payouts per month). Aviary serves sectors including asset managers, offshore funds & alternatives, forex, IT product and outsourcing companies, e‑commerce and online marketplaces, gaming and white-label operators, and crypto exchanges/platforms. The firm positions itself to reduce clients' banking costs (claimed ~30% reduction) and offers fast onboarding with a reported 90% success rate.

📋 Description

• Educate potential patients and family members about the Pulmonary Rehab program, answer questions, emphasize benefits and features, handle objections, and enroll patients • Help patients navigate the program app and/or website and resolve technical issues • Make outbound calls and promptly respond to inbound calls • Assess patient eligibility using provided documentation and address inquiries and concerns • Record and maintain accurate patient information and call notes, including insurance, provider, and clinical updates • Achieve weekly productivity targets • Follow up promptly with interested patients and provide excellent customer service • Stay informed about developments in cardiac rehabilitation and attend training sessions • Send educational materials through email and other communication channels • Communicate insurance and other information to relevant parties • Report to the Head of Clinical Operations within the Clinical Operations team

🎯 Requirements

• Ability to thrive in a fast-paced start-up environment • Experience working in a quota-driven environment • Experience engaging with customers/patients in a sales capacity • Experience with outbound calling • High EQ/IQ when navigating different types of situations • Experience leveraging technology in a professional setting • Prior healthcare experience is nice to have but not required • United States location • Availability for Mon–Fri, 10am–6pm ET or 11am–7pm ET • 1099 contractor position

🏖️ Benefits

• Performance-based bonus available • Fully remote work structure • Mon–Fri schedule with choice of 10am–6pm ET or 11am–7pm ET • Training sessions to enhance program knowledge

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