Aviation
- employees
🏛️ Government
🚗 Transport
Government • Transport
Aviation is the Ministry of Civil Aviation (MoCA), Government of India, responsible for formulating national policies and programmes for the development and regulation of civil aviation in India. It develops policy and legislative frameworks for orderly growth of air transport, airport infrastructure and related aviation services, and oversees initiatives and schemes such as UDAN, Digi Yatra, Air Suvidha, Digital Sky and hub-and-spoke operations. The organisation also covers aviation safety, security, accident investigation, training, maintenance/overhaul and airport development.
Customer Experience Lead
Job not on LinkedIn
🔥 3 minutes ago
Where this job comes from
Posted on Aviation's careers page, not through a job board
First seen by Remote Rocketship 3 minutes ago
Aviation
- employees
🏛️ Government
🚗 Transport
Government • Transport
Aviation is the Ministry of Civil Aviation (MoCA), Government of India, responsible for formulating national policies and programmes for the development and regulation of civil aviation in India. It develops policy and legislative frameworks for orderly growth of air transport, airport infrastructure and related aviation services, and oversees initiatives and schemes such as UDAN, Digi Yatra, Air Suvidha, Digital Sky and hub-and-spoke operations. The organisation also covers aviation safety, security, accident investigation, training, maintenance/overhaul and airport development.
📋 Description
• Develop and implement customer service strategies to improve overall customer satisfaction • Manage a team of customer service representatives to ensure high-quality service delivery • Monitor customer feedback and implement improvements to enhance the customer experience • Collaborate with cross-functional teams to address customer concerns and resolve issues in a timely manner • Implement customer service policies and procedures to streamline operations and improve efficiency
🎯 Requirements
Apply Now📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Similar Jobs
🔥 1 hour ago
Customer Support & Automation Specialist managing employee and office-team support for Bella & Bona’s workplace food program. Building scalable workflows, knowledge bases, and AI-powered automations.
🇺🇸 United States – Remote
💰 Later Stage VC on 2025-05
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗣️🇩🇪 German Required
🔥 1 hour ago
Remote customer service representative supporting Windstar Cruises reservations, revisions, and guest inquiries. Handling phone, email, and chat while assisting Travel Advisors and guests.
🔥 3 hours ago
Client Support Specialist supporting traders at Slay Markets, a futures and prediction-markets brokerage. Handling account issues, market questions, and platform support through Intercom.
🔥 4 hours ago
Remote Technical Product Support Specialist assisting Grainger customers with metalworking, welding, hand tools, and test equipment. Troubleshooting products and documenting solutions by telephone.
🇺🇸 United States – Remote
💵 $24 - $37 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
🔥 4 hours ago
Customer quality manager improving complaint handling, food safety, and customer satisfaction for Ventura Foods’ foodservice and retail products. Leading quality reviews, risk escalation, and cross-functional corrective actions.
🇺🇸 United States – Remote
💵 $109.1k - $171.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
