Program Manager – Digital Fulfillment

🕒 May 6

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $70k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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AVIXA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1939

🥽 AR/VR

📚 Education

📱 Media

AR/VR • Education • Media

AVIXA is the Audiovisual and Integrated Experience Association that focuses on how audiovisual technology enhances communication and user experiences. They offer various training programs, certifications, and a membership community to support professionals in the audiovisual industry. AVIXA also provides insights into market intelligence and trends within the pro AV sector through articles, events, and specialized training.

📋 Description

• Managing and optimizing the fulfillment process • Ensuring program management at scale through successful delivery of sponsorship agreements • Providing excellent client service • Developing a clear and deliberate plan and timeline to execute according to contract terms • Liaising with external sponsors to collect logos, digital ads, panelist info, and various contracted assets • Liaising with internal stakeholders and product owners for inventory management • Assembling and distributing program metrics upon program completion • Collaborating closely with sales, marketing, content delivery, and other departments

🎯 Requirements

• Minimum 5 years in program management, sales fulfillment, client success, marketing or related roles • Expert-level Program Management Skills: including planning, organization, prioritization, risk and stakeholder management, and critical thinking • Strong ability to manage multiple projects and priorities simultaneously • Analytical Skills: Ability to analyze data, identify trends, and implement effective solutions to improve processes • Marketing/ Design Skills: Bonus points for the ability to create engaging reports and storytelling presentations • Digital Tools Fluency: including but not limited CRM, digital program/ project management tools (bonus points if you know ClickUp in particular!), digital analytics platforms (such as Google Analytics, Chartbeat, etc.) • Communication Skills: Excellent verbal and written communication skills, with the ability to build and maintain strong client relationships. • Adaptability and Conflict Resolution Skills: agility in adjusting to changing circumstances, and resolving issues that benefit all parties involved. • Collaboration and Empathy: Notable interpersonal skills that include understanding customer needs and advocating for their satisfaction and success, as well as working effectively with diverse teams across different departments. • Knowledge and experience are prioritized. College/ education may be considered alongside direct experience

🏖️ Benefits

• Comprehensive medical, dental, and vision benefits • 401k plan with company matching • Pet insurance • Learning and career development opportunities • Education assistance • Generous PTO and holiday time off • Flexible working hours • Option for a Compressed Work Week (i.e., 9/75 work week, or every other Friday off)