Alumni Coordinator

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🦌 Connecticut, Florida, +11 more states – Remote

🦌 Connecticut – Remote 🐊 Florida – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $26 - $31 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Aware Recovery Care, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🏥 Healthcare

👥 B2C

💰 $3.5M Venture Round - Aware Recovery Care on 2024-07

Healthcare • B2C

Aware Recovery Care, Inc. is a healthcare provider that delivers in-home and virtual addiction treatment services for people with substance use disorders. Their In-Home Addiction Treatment (IHAT) program provides a multidisciplinary team offering long-term treatment, medication-assisted treatment (including virtual detox and, where clinically appropriate, GLP-1 medications), and individualized care without requiring patients to leave home. The organization operates in multiple U. S. states, maintains a client portal and referral workflows for providers, works with insurance carriers, and reports clinical outcomes such as high post-treatment abstinence and above-average program completion rates.

📋 Description

• Represent the Alumni Services Department for all 11 agencies • Attend agency territorial and departmental meetings in the assigned territory • Update the territory on Alumni announcements • Communicate and collaborate with agency leadership and care teams to support smooth client transitions into the Alumni Community after discharge • Analyze client tracking reports to determine alumni eligibility • Verify discharged client information in the EMR is updated in the post-discharge tracking and engagement Salesforce dashboard • Set up client introductions to the Alumni Community when requested • Explain the Alumni Community and ensure clients understand eligibility and guidelines • Complete post-discharge follow-up calls and informational emails • Partner with admissions when former clients or current alumni request help finding treatment or returning to the program • Partner with the communications department to find testimonials from former clients • Facilitate alumni community events and meetings • Collaborate with the CaredFor team to resolve app issues or questions • Work with the Business Development team when former clients request help finding an outside provider

🎯 Requirements

• At least one year of experience working with patients in the Substance Use Disorder (SUD) field • Associate’s Degree or higher preferred • Must reside in CT, FL, GA, IN, KY, ME, MA, NH, OH, RI, VA, NJ, NY, or PA, TX • 2 years of lived experience in continuous recovery from a Substance Use Disorder and/or personal experience with addiction in family members or loved ones preferred • Strong working knowledge of Microsoft applications, including Outlook, Teams, Excel, and Word • Strong working knowledge of Salesforce CRM • Strong working knowledge of EMR software • Must be willing to travel

🏖️ Benefits

• Health, vision and dental coverage through Cigna • FSA • HSA with an employer match • Short-term disability (STD) • Long-term disability (LTD) • Life insurance • Employee Assistance Program (EAP) • Paid Time Off (PTO) plan • 10 paid holidays • 2 paid floating holidays of your choice • 7 days of sick time • Certification/continuing education eligibility • Leadership development • 1 paid day off per year for personal professional development • 401(k) retirement plan with Voya • Diversity, equity and inclusion • Growing working environment