Client Services Consultant

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📁 Client Services

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Axuall

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $10.4M Series A on 2021-06

Healthcare • Consulting • Logistics

Axuall is a workforce intelligence company that leverages real-time clinician data to enhance healthcare operations. Developed with input from leading healthcare systems, the Axuall platform enables healthcare providers to optimize their workforce by analyzing, recruiting, onboarding, and engaging clinicians more effectively. By reducing clinician paperwork, turnaround times, and overall inefficiencies, Axuall aims to meet patient demand, improve economic efficiencies, and reduce provider burnout. By empowering healthcare executives with critical data insights, Axuall supports better decision-making and operational excellence in healthcare organizations.

📋 Description

• Lead workflow discovery to understand customer processes, challenges, goals, and opportunities for improvement. • Design and recommend future-state workflows leveraging Axuall solutions and industry best practices. • Serve as a trusted advisor and subject matter expert across customer engagements. • Manage workflow and solution workstreams, coordinating deliverables, dependencies, and follow-up for implementation. • Guide customers through workflow and organizational change to drive adoption of Axuall solutions. • Develop and lead adoption and optimization strategies, including training, resistance management, customer champion development, and feedback analysis. • Assess utilization, adoption, workflow performance, and customer outcomes to identify improvement opportunities. • Own the quality and effectiveness of recommendations through implementation, validation, go-live, and optimization. • Develop and share reusable workflow patterns, playbooks, best practices, and consulting approaches. • Bring customer insights and recurring workflow challenges to Axuall to inform product improvements and delivery methodologies.

🎯 Requirements

• 5+ years of experience in healthcare technology, consulting, implementation, or customer success; healthcare credentialing or provider operations experience is strongly preferred. • Strong consulting and solutioning skills, with the ability to understand complex workflows and recommend practical future-state solutions. • Strong healthcare domain knowledge with the ability to develop deep expertise in Axuall products and customer workflows. • Experience guiding customers through workflow transformation, adoption, and organizational change to achieve measurable outcomes. • Strong analytical, problem-solving, communication, and facilitation skills, with the ability to translate complex needs into clear recommendations. • Ability to navigate ambiguity, manage priorities across multiple customer engagements, and operate with a high degree of accountability.

🏖️ Benefits

• Comprehensive Health Insurance • 401(k) with Employer Match • Wellness Stipend • Professional Development Reimbursement • Work From Home Stipend • Remote Work Flexibility • Flexible PTO • Paid parental leave • Eligible for discretionary annual bonus & equity incentive plan participation upon hire • Diversity in Tech (DiT) Employee Resource Group and impactful DEI programming