Sales Development Representative

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $50k - $57k / year

⏰ Full Time

🟢 Junior

💵 Sales Development (SDR)

👻 Ghost score 0%

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Rice University's Baker Institute for Public Policy

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 Non-profit

📚 Education

💼 Consulting

Non-profit • Education • Consulting

Rice University's Baker Institute for Public Policy is a nonpartisan public policy institute renowned for its research and influence in domestic and foreign policy. Founded in 1993 and ranked the No. 1 university-based think tank globally, the institute leverages the expertise of Rice faculty along with its endowed fellows and scholars. Its mission is to bridge the gap between theory and practice in public policy, engaging experts from diverse fields to enhance the discourse on various policy issues and effect change in policy-making both domestically and internationally.

📋 Description

• Serve as the first point of contact for instructors, teachers, and institutions interested in OpenStax • Manage, verify, screen, and qualify leads from all sources • Understand instructor needs and recommend appropriate OpenStax products and services • Conduct sales calls and virtual meetings via phone and video conferencing • Provide product demonstrations for instructors interested in OpenStax Assignable • Respond promptly to new leads according to response-time targets • Transfer qualified opportunities to Educational Resources Consultants with clear documentation • Return leads not yet ready to Marketing for further nurturing • Maintain accurate lead, contact, status, and handoff records in Salesforce • Work with Customer Experience to verify instructor status and route questions • Collaborate with Sales, Marketing, and Data Intelligence to improve lead routing, scoring, and qualification criteria • Identify patterns in incoming leads • Document and refine lead qualification procedures • Report on lead volume, response times, and handoff quality • Participate in team meetings and product training • Support webinars, conferences, and outreach events • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree, or additional related experience substituted on an equivalent year-for-year basis • 1+ years of experience in sales, sales development, customer service, or a related customer-facing role • Proficiency in sales and ability to learn and refine sales skills • Ability to independently create and execute sales plans and manage customer service issues • Strong verbal and written communication skills • Strong customer service and relationship-management skills • Ability to maintain confidentiality of client data • Strong work ethic and self-motivation • Ability to manage a steady volume of leads, prioritize effectively, and follow a defined process with strong attention to detail • Comfort learning new software tools and products, including CRM systems • Resume attached in the Supporting Documents section, preferably in PDF format

🏖️ Benefits

• Fully remote work from any location within the United States • Reliable high-speed internet and suitable home-office workspace required • Occasional travel support for conferences, webinars, and outreach events • Reasonable accommodations for qualified individuals with disabilities • Exempt salaried position not eligible for overtime