Clinical Administrative Support Specialist

Job not on LinkedIn

🔥 15 minutes ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

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Bamboo Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

☁️ SaaS

💳 Fintech

Healthcare Insurance • SaaS • Fintech

Bamboo Health is a company that provides Real-Time Care Intelligence™ solutions aimed at enabling healthcare professionals to make optimal decisions for better outcomes. These solutions are part of one of the largest care collaboration networks in the United States, transforming how healthcare organizations integrate care. Bamboo Health offers services such as care coordination, real-time notifications, risk reduction, and management for patient transitions, behavioral health, and prescription drug monitoring. Their solutions are widely used, impacting a billion patient encounters annually across hospitals, post-acute facilities, pharmacies, health plans, state governments, and various healthcare providers. They are committed to improving healthcare efficiency, reducing costs, and enhancing health outcomes through their extensive network and real-time data-driven insights.

📋 Description

• Enter data from incoming patient care coordination requests into Salesforce Health Cloud. • Update Salesforce Health Cloud with patient-specific tasks following our engagement protocols. • Communicate with outpatient treatment providers via phone to confirm appointment attendance. • Update patient lists based on daily census reports from inpatient treatment providers. • Collaborate with hospital discharge planners to coordinate discharge notifications and appointment details. • Create and maintain schedules for clinical staff. • Support the operations team in identifying processes for automation and implementation. • Work with the clinical team to enhance the quality of care provided.

🎯 Requirements

• 2 years of experience in outpatient clinical office roles, either in brick-and-mortar or virtual medical or behavioral health practices. • Experience with technology solutions that support clinical workflows. • Proficiency in Microsoft Word, Excel, and Outlook. • Familiarity with Salesforce Health Cloud is preferred but not required. • Empathy and a strong commitment to reducing barriers to behavioral health and social services for underserved populations. • Strong oral and written communication skills. • Ability to navigate ambiguity and embrace challenges with resilience and flexibility. • Experience in fast-paced, rapidly changing work environments.

🏖️ Benefits

• Join one of the most innovative healthcare technology companies in the country. • Have the autonomy to build something with an enthusiastically supportive team. • Learn from working at the highest levels and on the most strategic priorities of the company, including from world class investors and advisors. • Belonging at Bamboo We Care. • Health insurance • Retirement plans • Flexible work arrangements • Professional development