Senior Technical Account Manager

🕒 May 16

🇺🇸 United States – Remote

💵 $133k - $172.8k / year

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

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Banner Engineering

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1966

🔧 Hardware

🤝 B2B

Hardware • B2B

Banner Engineering is a global industrial automation company that designs and manufactures sensors, machine safety systems, industrial lighting and displays, wireless and remote I/O products, barcode and vision systems, and IIoT monitoring solutions. The company provides both hardware and supporting software/services (e. g. , MQTT/Sparkplug, configuration tools, cloud data services) to help manufacturers and machine builders improve safety, predictive maintenance, measurement & inspection, and overall equipment effectiveness across many industries.

📋 Description

• Act as the primary technical consultant for opportunities involving complicated system solutions that mesh Banner platforms with industrial network systems • Lead the effort to promote best practices for complex solutions within the Banner sales team • Develop reference materials, white papers, and support videos to improve the customer experience and share internally • Provide pre-sale and post-sale technical support for customers • Be a resource for the Business Development Teams with focus on growth verticals in the Data Center, Aerospace, Mobility, Mining, and Metals space • Develop and maintain effective relationships with customers and sellers • Attend sales calls as needed; you’ll also provide selling materials (samples, product information, technical documents, etc.) and presentations for key accounts and new product opportunities • Define, coordinate, and prioritize customer feedback and ideas into engineering requirements for future enhancements, then work closely with the Business Development Teams (Data Center, Aerospace, Mobile Equipment) and engineering to implement those enhancements • Promote and train new products to target customers • Develop methods and best practices for delivering outstanding service to our customers • Help expand our BOM at the customer • File on time, comprehensive trip reports into the SFDC account • Report on competitive products/applications at customer sites • Project Coordination: Lead national and global projects, coordinating cross-functional teams to deliver successful outcomes. • Consultative Selling: Provide expert consultations to identify customer pain points and offer creative, cost-effective solutions

🎯 Requirements

• Bachelor’s degree in Business, Engineering, or other relevant field AND 3 to 5 years of direct field sales experience within a market segment, or Associate’s degree in Business, Engineering, or other relevant field and 10+ years of direct field sales experience • Strong ability to communicate effectively with customers at all levels—whether it’s factory control engineers or executive leadership • Expertise in driving sales through the entire sales cycle, from lead generation to contract negotiation and closure • Strong background in technical sales or industrial automation (preferred) • Technically proficient in automation hardware and software (preferred) • Familiarity with sales reporting, forecasting, and managing sales metrics (preferred) • High motivation and a strong desire to succeed and exceed targets • Able to travel up to 50%, mainly domestic, with potential for international travel throughout North America

🏖️ Benefits

• 401(k) with match • Student Loan 401(k) match program • Medical, Dental, and Vision Insurance Plans • HSA (Health Savings Account) with company contribution • Paid Time Off (PTO) • Sales and Profit Sharing Eligibility • Flexible work hours • Life Insurance • Paid Parental Leave • Pet Insurance