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Senior Systems Specialist

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Logo of Banner Health

Banner Health

10,000+ employees

Founded 1999

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Banner Health is a leading healthcare system committed to making healthcare easier through comprehensive patient services and resources. They provide a safe place for care with services ranging from emergency and urgent care, imaging, and surgery centers to maternity and hospice care. Banner Health also offers telehealth options to ensure access to healthcare, regardless of location. They support athletes through Banner Orthopedics & Sports Medicine and have been recognized for exceptional patient care. With advanced digital tools, they aim to manage healthcare seamlessly for their patients.

đź“‹ Description

• Analyze business and customer needs and develop application-based solutions • Troubleshoot and resolve moderately complex system issues, escalating when appropriate • Support reporting, analytics, system administration, and business application functionality • Serve as liaison between end users, Information Technology teams, and external vendors • Participate in system implementations, testing, upgrades, maintenance, and process improvement initiatives • Create and maintain functional documentation, reports, and training materials • Lead or participate in project teams for departmental and enterprise-wide initiatives • Provide education and consultation on applications, processes, and compliance requirements • Maintain databases, reporting tools, and system documentation • Analyze customer needs, provide resolutions or products, and create applications, electronic forms, and reports • Maintain optimal departmental application operation with IT or external vendors • Represent the assigned area on system implementation, policy, practice-change, and process-redesign project teams • Keep current on industry and regulatory/compliance issues and educate customers • Potentially supervise staff and provide system-wide accountability within the department or functional area

🎯 Requirements

• Bachelor's degree in a related business discipline or computer science • 3 to 5 years of experience working with systems, as a functional application super-user, or providing consultative application usage/design input • Strong knowledge of systems support, business applications, analytics, reporting, or supply chain operations • Excellent working knowledge of word processing, spreadsheet, and/or database applications • Strong organizational, critical thinking, problem-solving, communication, and human relations skills • Experience with system implementation and project management preferred • Experience with Workday is a plus • Experience with GHX procurement and ordering platform is a plus • Experience with Databricks reporting and analytics platform is a plus • Additional related education and/or experience preferred

🏖️ Benefits

• Banner provides equipment • Comprehensive benefit package for all benefit-eligible positions • Personal development and training opportunities • Drug-free work environment

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