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Patient Access Scheduler

🕒 September 11

🐊 Florida – Remote

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đŸ’” $17 - $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Baptist Health's careers page, not through a job board

First seen by Remote Rocketship September 11

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Logo of Baptist Health

Baptist Health

10,000+ employees

đŸ„ Healthcare

đŸ€ Non-profit

Healthcare ‱ Non-profit

Baptist Health is the region's largest not-for-profit healthcare organization in South Florida. It operates 12 hospitals, more than 29,000 employees, 4,500 physicians, and roughly 200 outpatient centers, urgent care facilities, and physician practices across Miami-Dade, Monroe, Broward, and Palm Beach counties. The system includes renowned centers of excellence in cancer, heart and vascular, brain and spine, and orthopedic care, and is supported by philanthropy and a faith-based mission. Baptist Health emphasizes clinical quality, patient safety, staff development, and community-oriented care.

📋 Description

‱ Schedule patient appointments for diagnostic, surgical, therapy, physician office visits, and other procedures/treatments. ‱ Obtain and verify necessary demographic and insurance information. ‱ Register patients and enter data into the scheduling system. ‱ Work in a call center-type environment and meet individual quality metrics. ‱ Provide professional, compassionate, and friendly service to patients of all ages, families, employees, physicians, and community members. ‱ Practice the Baptist Health philosophy of service excellence.

🎯 Requirements

‱ High School, Cert, GED, Trn, Exper. ‱ Complete and pass the Patient Access training course. ‱ Ability to work in a high volume, fast-paced work environment. ‱ Ability to perform basic mathematical calculations. ‱ Detail oriented, organized, team player, compassionate, excellent customer service and interpersonal communication skills. ‱ Basic knowledge of medical and insurance terminology desired. ‱ Experience with computer applications (e.g., Microsoft Office, knowledge of EMR applications, etc.) and accurate typing skills. ‱ Knowledge of regulatory guidelines including HIPAA, AHCA, EMTALA, and Medicare coverage structure, including medical necessity compliance guidelines. ‱ Bilingual English, Spanish/Creole preferred. ‱ Minimum required experience: less than 1 year.

đŸ–ïž Benefits

‱ Career growth and development opportunities, with clear pathways and ongoing support ‱ Comprehensive health and wellness resources that go beyond traditional benefits ‱ Wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs ‱ Tuition reimbursement to support continued learning and advancement

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