Director, Revenue Cycle Management PMO – Transformation

Job not on LinkedIn

🔥 33 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

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Logo of Baylor Genetics

Baylor Genetics

501 - 1000 employees

Founded 1978

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Baylor Genetics is a clinical genomics and precision diagnostics laboratory affiliated with Baylor College of Medicine that provides comprehensive genetic testing and interpretation services. The company offers whole genome and whole exome sequencing, chromosomal microarray analysis, mitochondrial testing, pharmacogenomics, and specialized assays, along with genetic counseling, provider support, and insurance/payment resources. Baylor Genetics supports healthcare providers, researchers, and families with AI-enhanced interpretation, multimodal data integration, and end-to-end clinical and laboratory services.

📋 Description

• Lead the RCM project portfolio, set priorities, and ensure initiatives deliver measurable financial and operational results • Partner with RCM Operations, Clinical Operations and Coding, Strategy and Analytics, Market Access, Finance, IT, Product, Compliance, and vendors • Maintain a prioritized portfolio of active, planned, paused, and completed RCM projects • Require project sponsors, owners, outcomes, effort estimates, dependencies, and timelines before work begins • Recommend which initiatives should start, pause, stop, or wait based on impact, risk, and capacity • Provide executive reporting on progress, risks, missed dates, resource needs, expected benefits, and required decisions • Escalate ownership, scope, funding, timing, vendor, and resource issues with recommendations • Identify at-risk projects and require recovery plans • Lead RCM process, technology, vendor, analytics, and automation initiatives • Define future-state workflows, roles, requirements, controls, exception handling, and handoffs • Ensure requirements, testing, training, go-live support, and operational transition are completed • Establish baselines, target results, owners, data sources, and measurement methods • Review post-implementation results and require corrective action when outcomes or adoption fall below plan • Assign PMO work and coach staff while maintaining standards for planning, reporting, escalation, testing, launch, and closeout

🎯 Requirements

• Bachelor’s degree in healthcare administration, business, finance, information systems, a clinical discipline, or a related field • 7+ years of progressive experience in healthcare RCM, healthcare operations, consulting, transformation, or program management • 5+ years leading complex programs, multiple concurrent projects, or cross-functional teams, including people leadership • Strong working knowledge of the full healthcare revenue cycle and payer reimbursement • Ability to prioritize work, resolve ownership conflicts, communicate with executives, and deliver measurable results • Experience leading projects involving operational teams, technology, vendors, data, testing, training, compliance, and change adoption • Consulting experience with RCM strategy and transformation is preferred • Experience in diagnostic, molecular, genetic, pathology, specialty laboratory, or another complex reimbursement environment is preferred • PMP, PgMP, Lean Six Sigma, HFMA, Prosci, revenue cycle, or comparable certification is preferred • Experience with Quadax, Salesforce, clearinghouses, payer portals, laboratory billing systems, Jira, Microsoft project tools, BI tools, automation, or AI-enabled workflows is preferred • Ability to protect patient, client, employee, financial, and business information and comply with company policies, HIPAA, and applicable regulatory requirements

🏖️ Benefits

• Full-time remote work • Reasonable accommodations provided in accordance with applicable law • Equal opportunity and inclusive workplace • HIPAA and applicable payer, laboratory, quality, and regulatory compliance support

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