Senior Manager, Conferences & Events

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🎪 Events

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Big Brothers Big Sisters of America

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1904

🤝 Non-profit

Non-profit

Big Brothers Big Sisters of America is a non-profit organization dedicated to helping children realize their potential and build their futures through one-to-one mentoring relationships. Their mission focuses on igniting the power and promise of youth, working closely with parents, volunteers, and community members to ensure children achieve higher aspirations, greater confidence, improved relationships, avoidance of risky behaviors, and educational success.

📋 Description

• Plan, coordinate, and execute BBBSA national conferences, meetings, virtual convenings, and internal events, primarily the Annual National Conference • Manage the Annual National Conference Call for Presenters process from launch through final selection and presenter onboarding • Coordinate educational programming, workshop presenter communications, deliverables, training, and onsite details • Maintain session and presenter data across registration websites, schedules, mobile applications, and conference management platforms • Lead day-to-day registration management, including registration categories, session scheduling, attendee data, testing, reporting, and customer service escalations • Coordinate onsite registration readiness, staffing, badge production, materials, troubleshooting, and registration desk procedures • Manage housing blocks, room inventories, assignments, deadlines, pickup reports, VIP requirements, rooming lists, communications, and reconciliation • Lead virtual engagement and event technology planning, including platform configuration, presenter readiness, technical rehearsals, attendee access, and day-of support • Manage assigned workstreams across conferences, Capitol Hill Day, leadership and board meetings, all-staff meetings, cultivation events, and other gatherings • Develop project plans, timelines, task assignments, run-of-show documents, staffing plans, and operational checklists • Support onsite event execution, vendor coordination, food and beverage, attendee services, breakout sessions, rehearsals, and general operations • Coordinate logistics with hotels, venues, audiovisual partners, technology providers, and other vendors • Develop attendee and presenter communications and support event content across websites, intranet, mobile applications, program guides, and email channels • Prepare planning updates, dashboards, reports, attendee feedback, and post-event evaluations • Develop and track budgets, monitor expenses, review invoices, support accruals, and assist with final reconciliation • Manage vendor relationships and deliverables; support RFPs, sourcing, bid evaluation, contract review, and negotiations • Maintain event records, standard operating procedures, planning templates, and historical documentation • Ensure event activities comply with accessibility, legal, safety, procurement, and BBBSA policy requirements • Build collaborative relationships across BBBSA and the Big Brothers Big Sisters Network and provide follow-up on projects and action items

🎯 Requirements

• Bachelor's degree or equivalent experience is required • Equivalent combinations of education and progressively responsible experience will be considered • 5+ years of progressively responsible experience in conference management, event planning, registration, housing, virtual events, nonprofit events, hospitality, or related disciplines • Demonstrated experience managing complex event workstreams, registration systems, presenter or session management, housing blocks, event technology, vendors, budgets, and onsite execution is strongly preferred • Intermediate to advanced administrative experience is preferred • Ability to independently apply knowledge and skills within Asana is preferred • Well versed in non-profit culture and able to keep up with evolving priorities • Advanced creative problem-solving skills and ability to remain flexible • Keen organizational and time management skills; incredibly detail oriented • Exceptional interpersonal skills, both internal and external and across all levels • Ability to manage multiple projects or priorities simultaneously • Highly self-motivated and demonstrates initiative • Superior project management skills • Excellent verbal and written communication skills • Proficient in Microsoft Office, CRM and/or AMS platforms, event registration systems, and online applications • Experience negotiating and building partnerships with vendors, sponsors, and exhibitors • Certified Meeting Planner Certification

🏖️ Benefits

• 100% remote work within the Continental United States • Travel opportunities of up to 25-35% based on organizational needs • Equal employment opportunity and reasonable accommodation under the Americans with Disabilities Act